Ratings based on 564 Verified Reviews
4.7 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
The property is clean because it's pretty new.
Other than that nothing stands out.
There's no transportation, to get you to the train station. They say it is a 2 minute walk from the hotel but it's 10-12 minute walk. They don't understand that when the guests arrived, we don't want to walk another 2 miles and drag our luggages from a very long flight. When I arrived that day, it was raining, there's no taxi or any means of transportation to and from this hotel. Until today I am still sick and caught cold walking in the rain, not to mention it was freezing, it's been almost a week. The only transportation they have is if you are going to the airport then they have the shuttle bus that takes you to the airport. And no they did not have taxis when I asked for one, they told me "No" and said to me "madam, the train station is just right there, you can walk. Like I said it was raining but I needed to go to Zurich Station, So I ended up walking in the rain.
by A verified traveler
Posted 10 May 2024
The hotel is very clean and modern, and is within a 10 minute ride to Zurich airport.
by A verified traveler
Posted 7 May 2024
Nice newer hotel but has some issue to small rooms and ac unit not changeable higher or lower then 3 degrees makes for warm night, plus if open window or door it shut unit completely off and have to restart, then no microwave in room had one vending mach
by A verified traveler
Posted 6 May 2024
The staff very kind and caring people, location
Of the hotel good
by A verified traveler
Posted 6 May 2024
New and well appointed.
by A verified traveler
Posted 6 May 2024
Deneil w give us good customer service
by A verified traveler from Covington
Posted 5 May 2024
Good
by A verified traveler
Posted 27 Apr 2024
They have good service, very helpful, they want you to be comfortble, friendly and accomodating. This is gonna be my hotel when i come to Zurich.
Comment from Hotel Management
1 May 2024 by Hotel intercity Zurich team, Hotel Management
Dear Sofia DahlThat sounds fantastic! It's great to hear that they offer such attentive service and prioritize guest comfort. Having a reliable and welcoming hotel makes all the difference when traveling. Enjoy your stay in Zurich!
by A verified traveler
Posted 24 Apr 2024
Positive stay. Hotel is in a Good location, felt safe and comfortable. Wish to revisit again in the future :)
Comment from Hotel Management
25 Apr 2024 by IntercityHotel Zürich Team, Hotel Management
Dear Kiran,thank you for taking the time to share your positive feedback with us! We're thrilled to hear that you enjoyed your stay at IntercityHotel Zürich. It's great to know that our location provided convenience and that you felt safe and comfortable during your visit. We look forward to welcoming you back again in the future!Best regards,
by A verified traveler
Posted 14 Apr 2024
Very convenient to get to airport , clean , safe.
Comment from Hotel Management
14 Apr 2024 by Hotel intercity Zurich team, Hotel Management
Dear VickyIt sounds like you had a pleasant experience! Convenient accessibility, cleanliness, and safety are definitely top priorities, especially when it comes to travel. Whether it's for business or leisure, having a smooth experience getting to the airport can set the tone for the rest of the journey.
