Ratings based on 268 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Apr 2024
Booked this hotel for my parents to stay 1 night. The staff was very friendly with them and they overall enjoyed their stay,
Comment from Hotel Management
21 Apr 2024 by Front-Office , Hotel Management
Dear GuestThank you very much for your wonderfull feedback. We hope to welcome you and/or your parents again soon.Your Sommerau-Ticino
by A verified traveler
Posted 16 Mar 2024 on Ebookers
Very safe and clean. Good area.
Comment from Hotel Management
16 Mar 2024 by Empfangsteam , Hotel Management
Lieber PaulVielen herzlichen Dank für Ihre positive Bewertung. Es war uns eine Freude, Sie als unseren Gast bei zu begrüssen und es erfüllt uns mit grosser Freude zu hören, dass Sie Ihren Aufenthalt genossen haben.Unser Team setzt sich stets dafür ein, unseren Gästen einen unvergesslichen Aufenthalt zu bieten und es ist schön zu erfahren, dass wir diesem Anspruch gerecht geworden sind. Wir legen grossen Wert auf Qualität und Gastfreundschaft und es freut uns sehr, dass Sie dies in Ihrem Feedback hervorheben.Ihre lobenden Worte motivieren uns weiterhin, unser Bestes zu geben und unseren Service kontinuierlich zu verbessern. Es wäre uns eine Ehre, Sie in Zukunft erneut bei uns begrüssen zu dürfen und Ihnen erneut einen unvergesslichen Aufenthalt zu bereiten.Nochmals vielen Dank für Ihr wertvolles Feedback und für die Zeit, die Sie sich genommen haben, um Ihre Erfahrungen mit uns zu teilen.Herzliche Grüsse,Hotel Sommerau-Ticino
by A verified traveler
Posted 4 Nov 2023 on Hotels
Comment from Hotel Management
9 Nov 2023 by Front Office Team, Hotel Management
Dear GuestThank you for the positive rating. We welcome you once again in our hotel. Regards
by A verified traveler
Nice option close to airport and EV charge
Posted 9 Oct 2023 on HotelsRooms are small by American standards (just FYI). Parking was very convenient with an EV charging station. It was clean and the shower was excellent (very strong and hot.) There's no A/C and it was warm for our October visit, so we appreciated the provided fan. Room coffee was quite good, but no sweetener, so FYI. Front desk staff was super nice!
Comment from Hotel Management
10 Oct 2023 by Front Office Team, Hotel Management
Dear GuestThank you for taking your time to write this feedback and it helps us to improve our service.We welcome you once again in our hotel.Front Office Team
by A verified traveler
Posted 8 Oct 2023 on Hotels
Comment from Hotel Management
10 Oct 2023 by Front Office Team, Hotel Management
Dear GuestThank you for your positive feedback.We welcome you once again in our hotel.
by A verified traveler
Posted 28 Aug 2023 on Hotels
Not good experience. No ref in the room and no slippers for the guests...Not recommendable..far from city center...not near the train station. Front desk is not accomodating...saving factor is the nice people in the restaurant
Comment from Hotel Management
30 Aug 2023 by Front office team, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Front office team
by A verified traveler
Good price-performance ratio
Posted 25 Aug 2023 on HotelsThe hotel fulfilled my expectations for business trip, it´s close the the train station, it was quiet during night, everything clean and comfortable, simpler, but very good breakfast.
Comment from Hotel Management
30 Aug 2023 by Front office team , Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Front office team
by A verified traveler
Posted 19 Jul 2023
Comment from Hotel Management
12 Sep 2023 by Reception Team , Hotel Management
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Receptio Team
by A verified traveler
Posted 1 Dec 2021
Nice hotel, kind staff. Traffic not too good
Comment from Hotel Management
22 Oct 2023 by Front Office Team, Hotel Management
Dear GuestThank you so much for your positive feedback and for your valuable time. We hope you visit our hotel once again soon.
by A verified traveler
Posted 26 May 2021 on Hotels
Comment from Hotel Management
1 Jun 2021 by Thomas Brunnschweiler, Hotel Management
Guten Morgen Alain
Vielen Dank für Ihre positive Bewertung, welcher wir sehr zu schätzen wissen.
Es freut uns, dass Sie sich bei uns rundum wohl gefühlt haben und freuen uns, Sie bei einem künftigen Besuch des Limmattals wieder bei uns begrüssen zu dürfen.
Mit freundlichen Grüssen,
Thomas Brunnschweiler
Vize Direktor
