Ratings based on 247 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Herndon
Posted 14 Jun 2024
The room number 203 wasn’t ready when I checked in on Wednesday june 12. We found dirty and wet cleaning rag on the chair and also we found a coffee cup upside down after use.
Comment from Hotel Management
18 Jun 2024 by Leonie Neberich, Hotel Management
Dear Hamad,thank you very much indeed for your critical feedback about your recent stay with us.At this point we may only excuse for the inconveniences occured during your stay in regards to the room cleanliness.Please be assured that this is not of our regular standard and quality. Due to internal miscommunication you had to experience this situation which we are very sorry for.However, thank you again for your feedback and your time related to that. It would be great if you would give us a chance again in the future and to convince you again of our product and services.All the best for you and kind regardsLeonie NeberichGeneral Manager
by A verified traveler
Posted 29 May 2024
Beautiful hotel. We had a lake view room which was fabulous. Lots of space, and a little balcony. I read some negative reviews about the air conditioning, but the temperature was perfect for us (in May).
Great breakfast. The only downside was the coffee wasn't great, but we are coffee snobs!!
Comment from Hotel Management
30 May 2024 by Leonie Neberich, Hotel Management
Dear Jennifer,thank you very much for your positive feedback about your recent stay at our AMERON Zürich Bellerive au Lac. It is great to read that you liked our room and breakfast and had a nice overall stay.It would be a pleasure to welcome you back very soon again.Kind regardsLeonie NeberichGeneral Manager
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
30 May 2024 by Leonie Neberich, Hotel Management
Dear Kristin,thank you very much for your feedback about your recent stay at our AMERON Zürich Bellerive au Lac.It would be a pleasure to welcome you soon again here at the beautiful lake of Zürich.Kind regardsLeonie NeberichGeneral Manager
by A verified traveler
Posted 3 May 2024
This is a really nice hotel with most rooms looking out onto the lake. The lake views were interesting and beautiful. Excellent breakfast and very attentive staff. Easy to get to Old Town on tram line near by. Our dinner in the restaurant was excellent.
Comment from Hotel Management
5 May 2024 by Leonie Neberich, Hotel Management
Dear David,thank you so much for your wonderful feedback.We are so happy to read that you enjoyed your stay with us at our AMERON Zürich Bellerive au Lac.It would be a pleasure to host you soon again.Kind regardsLeonie NeberichGeneral Manager
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
2 May 2024 by Leonie Neberich, Hotel Management
Dear Diana,thank you so much for your positive feedback about your recent stay with us.We are very happy that you enjoyed your overall stay.It would be a pleasure to welcome you back soon again.Kind regardsLeonie NeberichGeneral Manager
by A verified traveler from Calgary
Posted 29 Apr 2024
The Bellerive au Lac delivers on its classic luxury promise. Perfect location on the lake edge near the Altstadt, and near the Opera and a short walk to the Kunsthaus.
History, great vibe and food in the restaurant, tastefully classic decorated rooms. Communications with the hotel through the in-room tablet is slightly odd that replaces a phone, but very effective and fast in practice.
Overall, this is a great place to stay while touristing in Zürich.
Comment from Hotel Management
2 May 2024 by Leonie Neberich, Hotel Management
Dear Gordon,thank you so much for your kind feedback about your stay at our AMERON Zürich Bellerive au Lac.We are very happy that you enjoyed your stay, our location and services provided.It would be a pleasure to host you soon again!Kind regardsLeonie NeberichGeneral Manager
by A verified traveler
Posted 21 Apr 2024
Nice location and quiet experience. Breakfast nice
Comment from Hotel Management
2 May 2024 by Leonie Neberich, Hotel Management
Dear Jennifer,thank you very much for your kind feedback about your recent stay with us.Great to read that you enjoyed our location and breakfast.It would be a great pleasure to welcome you back soon again.Kind regardsLeonie NeberichGeneral Manager
by A verified traveler
Posted 15 Apr 2024
wonderful hotel, we had a large room, comfortable. When we arrived, a baby cot was in the room. I want to say a huge thank you to the restaurant staff who kindly agreed to prepare chicken soup for my sick child. also special thanks to Antonina who took care of my family during breakfast.
Comment from Hotel Management
15 Apr 2024 by Steven, Hotel Management
Dear Marina,Thank you for sharing such a wonderful review on Expedia.It is heartening to read your gratifying remarks about Ameron Bellerive au Lac Zürich and the services provided by our staff. With our commitment to constantly provide warm and efficient services to all our guests, appreciative comments such as yours are the most encouraging; we see them as our greatest rewards. The entire team is thrilled to note your feedback and we thank you for patronizing our hotel.We await your return to Ameron Zürich and look forward to the pleasure of welcoming you back.Sincerely,Steven Imoberdorf
by A verified traveler
Posted 8 Apr 2024
Good size clean room with lovely decor. Friendly, helpful staff. A beautiful location overlooking the river within close proximity of the shops, cafes, restaurants and excellent transportation links. A perfect place to stay :)
Comment from Hotel Management
11 Apr 2024 by Leonie Neberich, Hotel Management
Dear Kerry,thank you so much for your great feedback about your recent stay with us.We are very happy to read that you enjoyed your overall stay.It would be a pleasure for us to welcome you soon again here at our AMERON Zürich Bellerive au Lac.Warm regardsLeonie NeberichGeneral Manager
by A verified traveler
Posted 1 Apr 2024
Beautiful Hotel !
Nice location by the lake
With modern spacious rooms!
Comment from Hotel Management
4 Apr 2024 by Leonie Neberich, Hotel Management
Dear Hala,thank you so much indeed for your kind and positive feedback about your recent stay with us.It would be a great pleasure to welcome you back soon again here at the beautiful lake of Zürich.Warm regardsLeonie NeberichGeneral Manager
