Ratings based on 1,003 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
by A verified traveler
Posted 1 Jun 2024
Very beautiful property that is well maintained. Service is top notch especially for an all inclusive resort. Spa is just magical. Make sure to take advantage of the complimentary hydro spa treatment. It’s unbelievable. You can do it as many times as you want during your stay. I will be going back to this hotel very soon.
by A verified traveler from Little Rock
Posted 1 Jun 2024
Food was excellent, staff was very attentive on the floor and in the rooms. Service was below par at the 3rd floor pool. The upgrade offer was pulled when we wouldn’t agree to a sales pitch for ownership and lastly they held us at check out for another deal of the week which is only an additional $299 prior to departure. I’m sorry but I’ve just spent $4k and to think that I am interested in buying something else after a full day’s travel is absolutely insane. We have been going to The Royal, now Hyatt Zillara and Hilton Playa del Carmen since 2006 and have never experienced this. At least 20 trips to either location, and Le Blanc could learn a few lessons from them. We will return but it will not be without serious consideration for our true home away from home.
Comment from Hotel Management
1 Jun 2024 by Le Blanc Spa Resorts Cancun, Hotel Management
Dear Christian,Thank you for sharing your experience at Le Blanc Spa Resort Cancun. We're glad you enjoyed the excellent food and attentive service from our staff.We apologize for the issues at the 3rd floor pool and the sales pitch experience. We appreciate your loyalty and will use your feedback to improve.We hope to welcome you back and provide a seamless experience next time.Best regards,
by A verified traveler from Miami
Posted 29 May 2024
Excellent service and very good food quality
Comment from Hotel Management
29 May 2024 by Le Blanc Spa Resorts Cancun, Hotel Management
Dear Jorge,Thank you for sharing your positive feedback about your recent stay at Le Blanc Spa Resorts Los Cabos. We're thrilled to hear that you enjoyed excellent service and found the food quality to be very good.Providing exceptional service and delicious cuisine are top priorities for us, and we're delighted that we met your expectations in both areas. Your satisfaction is our ultimate goal, and we appreciate your recognition of our efforts.We hope to have the pleasure of welcoming you back for another fantastic experience in the future!Best regards,
by A verified traveler
Posted 28 May 2024
Small and boutique, 5th time we have stayed
Comment from Hotel Management
29 May 2024 by Le Blanc Spa Resorts Cancun, Hotel Management
Dear Rodney,Thank you for choosing Le Blanc Spa Resorts for the fifth time! We truly appreciate your continued loyalty and support.We take pride in providing a personalized and intimate experience for our guests. We're delighted that you've chosen to stay with us multiple times and that you appreciate the unique charm and ambiance of our property.We look forward to welcoming you back for many more memorable stays in the future!Best regards,
by A verified traveler
Posted 21 May 2024
Nothing fun to do at this property, very boring.
Comment from Hotel Management
23 May 2024 by Le Blanc Spa Resorts Cancun, Hotel Management
Dear Luisa,Thank you for sharing your feedback about your recent stay at Le Blanc Los Cabos. We appreciate hearing about your experience and are sorry to learn that it fell short of your expectations.We value all guest feedback and will use your comments to continually improve our services and offerings. We understand that each guest's experience is unique, and we regret any inconvenience you may have experienced during your stay.We hope you'll consider giving us another opportunity to provide you with a more enjoyable experience in the future.Best regards,
by A verified traveler
Posted 20 May 2024
It was a good trip, but it wasn’t a good value. Didn’t feel like a $1,000 per night experience, which is what I paid
Comment from Hotel Management
23 May 2024 by Le Blanc Spa Resorts Cancun, Hotel Management
Dear Adam,Thank you for taking the time to share your feedback about your recent stay. We are glad to hear that you had a good trip, but we are sorry to learn that the experience did not meet your expectations.Your comments are important to us, and we will certainly take them into consideration as we continuously strive to improve our offerings and ensure that our guests feel they are receiving excellent value for their investment.We hope to have the opportunity to welcome you back in the future and provide a more satisfying experience.Warm regards,
by A verified traveler
Posted 20 May 2024
Fantastic Staff and service. However the funishure is worn out especially at restaurants.
Comment from Hotel Management
20 May 2024 by Le Blanc Spa Resorts Cancun, Hotel Management
Dear Maria,Thank you for your feedback regarding your recent experience with us. We're pleased to hear that you found our staff and service to be fantastic. Providing exceptional service is our priority, and we're delighted that our team met your expectations.We appreciate your feedback regarding the furniture at our restaurants. Rest assured, we take all guest feedback seriously, and we will address this matter with our management team to ensure improvements are made where necessary.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future for an even better experience.Warm regards,
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
21 May 2024 by Le Blanc Spa Resorts Cancun, Hotel Management
Dear Erdal,Thank you for taking the time to rate us! Knowing that you had an exceptional experience at our hotel is very rewarding for us. We hope to remain your preferred choice for accommodation in the future. If you ever need anything during your next stay or have any feedback to share, we are at your service. We hope to see you again soon!Best regards,
by A verified traveler
Posted 14 May 2024
Very nice place for relaxing
Comment from Hotel Management
16 May 2024 by Le Blanc Spa Resorts Cancun, Hotel Management
Dear Sizhen,Thank you for your feedback! We're delighted to hear that you found our resort to be a very nice place for relaxing. Providing a serene and tranquil environment for our guests to unwind and recharge is one of our top priorities, and we're thrilled that we succeeded in doing so for you.We hope to have the pleasure of welcoming you back for another relaxing stay in the future!Warm regards,
