Ratings based on 992 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Very poor food options
No food after 10:45 pm yet they advertize on their elevators that you can ask and get anything after hours. Food wise. .. ( not true). Mini bar empty for a 5 star hotel that is strange
Chronically understaffed
Brekfast is good but only 2 people juat clen the tables. Nobody ask if you would want something and yet. Thwy have a ton of guests. All by themselves.
Checking out of the hotel is typical crotian style
4 desks 2 peole working one is for chcckin and one is for checkout. And the. Checkput line has 25 people waiting ok a sunday am
Staff at the pool reataurant. 2 people serving everybody
Waited for drinks 16 minutes. And then they took our menus. As the staff is under pressure. We ended up getting our full meals comped. I guess they felt guilty. For bad service. ( . Understaffed )
by A verified traveler
Posted 16 Jun 2024
Great hotel, great staff.
by A verified traveler
Posted 15 Jun 2024
Great
by A verified traveler
Posted 11 Jun 2024
by A verified traveler
Posted 11 Jun 2024
We have been compensated for our disappointing holiday. We paid extra for a room with a sea view and we actually had a view of a building site. The work started at 7am and continued until 7pm so we couldn’t use the balcony or even have our doors open. It was the most disappointing holiday we’ve ever had and it was my husband’s 60th birthday which was supposed to be a memorable treat. The area around the hotel is all building sites with graffiti everywhere and not safe at night. There were no nice walks and the beach area had the drone of building work constantly. We have booked many holidays with Expedia and this has been by far the worst sadly.
Comment from Hotel Management
12 Jun 2024 by RadissonBluSplit, Hotel Management
Dear Lianne Claire,we are truly sorry to hear that your holiday experience did not meet your expectations. We deeply regret that the construction site impacted your stay, particularly during such a special occasion as your husband's 60th birthday.Unfortunately, as we believe you’ve been already told, the construction in the area is beyond our control, as it is managed by local authorities. We understand how frustrating this must have been, and we sincerely apologize for the inconvenience.If there is anything more we can do to address your concerns or improve your experience in the future, please do not hesitate to let us know. We greatly value your feedback and are committed to ensuring that your next visit exceeds your expectations.Warm regards, Radisson Blu Resort and Spa Team, Split
by A verified traveler
Posted 5 Jun 2024
Some building work outside my balcony.
Comment from Hotel Management
10 Jun 2024 by RadissonBluSplit, Hotel Management
Dear Hemal, thank you for taking the time to share your feedback regarding your recent stay at our hotel. We genuinely appreciate your positive rating and your valuable comment.Regarding the surrounding construction sites, we understand your frustration. Unfortunately, these neighbouring conditions are managed by local authorities and are beyond our direct control. Within our premises, we strive to provide the best service possible and remain attentive to our guests' needs.We appreciate your understanding and patience regarding this issue.Please feel free to reach out directly if you would like to discuss your experience further. We value your insights as a professional in the hotel industry and remain committed to exceeding your expectations in the future.Warm regards, Radisson Blu Resort and Spa Team, Split
by A verified traveler
Posted 30 May 2024
Great facilities and very family friendly
Comment from Hotel Management
30 May 2024 by OTS team, Hotel Management
Dear Harkamal Singh, thank you for taking the time to rate us with a perfect score! We're thrilled to see that you had such a wonderful experience during your stay at Radisson Blu Resort & Spa, Split. Your positive feedback motivates us to continue providing excellent service and memorable stays for our guests. If you have any further comments or suggestions, please feel free to share them with us. We're here to make sure your future visits are just as delightful. We look forward to the pleasure of hosting you again in the future. Until then, safe travels and warm regards! Kind regards, Radisson Blu Resort & Spa, Split Team
by A verified traveler from Aventura
Posted 17 May 2024
Hotel on the beach with nice spa and pool area but hotel is a little dated
Comment from Hotel Management
25 May 2024 by OTS team, Hotel Management
Dear Jason, Thank you for taking the time to review your recent experience at Radisson Blu Resort & Spa, Split. It was a pleasure to read about your experience, and these comments make us all proud to be part of this team. We appreciate your constructive input and will do our best to continue working on that in the future. We look forward to welcoming you back, please do come visit us again soon! All the best, Radisson Blu Resort & Spa, Split Team
by A verified traveler
Posted 1 May 2024
Lovely hotel with great sea view and really friendly staff. The gym was a decent size and the breakfast is brilliant.
Comment from Hotel Management
2 May 2024 by OTS team, Hotel Management
Dear Beulah, thank you for sharing your feedback with us. We genuinely appreciate your valued comments. We're so glad to hear that you had an amazing time at our Resort and enjoyed all of its facilities. It's always heartening to know that our guests have a memorable experience during their stay. Looking forward to hosting you again for another wonderful stay with us.Warm regards, Radisson Blu Resort & Spa Team, Split
by A verified traveler from Julian
Posted 29 Apr 2024
Very friendly staff and beautiful property.
Comment from Hotel Management
30 Apr 2024 by RadissonBluSplit, Hotel Management
Dear Mary, thank you for sharing your feedback with us. We genuinely appreciate your valued comments.We're so glad to hear that you had an amazing time at our Resort and enjoyed all of its facilities. It's always heartening to know that our guests have a memorable experience during their stay.Looking forward to hosting you again for another wonderful stay with us.Warm regards, Radisson Blu Resort & Spa Team, Split
