Ratings based on 432 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from York
Posted 18 Jun 2024
An interesting space built out of a union hall and parking gargage
The $10/hour early check in fee starting at noon and counting down to 3 pm was a new thing I had never seen. I was disappointed to find out at night that AC was gone in our room and no one was around to fix it. While the night desk agent suggested that an adjustment would be made in the morning, the next morning nothing was possible. An uncomfortable night at too dear a price
by A verified traveler
Posted 16 Jun 2024
Love it
by A verified traveler
Posted 11 Jun 2024
Near Zilker park with salt water pool
by A verified traveler
Posted 10 Jun 2024
Lovely, quiet sanctuary in the middle of restaurants and attractions. Check in at 4P is kind of late. IMPORTANT: You have to ask for housekeeping service and they do NOT
by A verified traveler from new york
Posted 9 Jun 2024
Fair. But worst part is the nickel and dime-ing. Early check in fee? What the heck!?! Late check out fee? What the heck? Amenity fee for a raggy, dirty pool. Service sucks; amenity sucked; not exactly the lap of luxury to charge fees. Food sucked too!! Do NOT recommend
by A verified traveler
Posted 8 Jun 2024
Comment from Hotel Management
18 Jun 2024 by Manny Rodríguez | Front Desk Manager , Hotel Management
Howdy,Lane! Thank you so much for the 5-star rating! We're thrilled to know you had a positive experience with us. We'd love to hear from you if there's anything specific you enjoyed or any feedback you'd like to share. We look forward to welcoming you back soon!
by A verified traveler
Posted 6 Jun 2024
Comment from Hotel Management
8 Jun 2024 by Manny Rodriguez | Front Desk Manager, Hotel Management
Howdy! Thank you for taking the time to leave us a review. We appreciate your feedback and are committed to improving your experience. If you decide to stay with us again, we would be more than happy to welcome you back and show you the true essence of our hospitality. Feel free to call us anytime to provide additional feedback. We look forward to the opportunity to better serve you in the future.
by A verified traveler
Posted 5 Jun 2024
I’ll be back again
Comment from Hotel Management
8 Jun 2024 by Manny Rodriguez | Front Desk Manager, Hotel Management
Howdy, Adrian!Thank you for your feedback! We're delighted to hear that you had a positive experience during your stay with us. We can't wait to have you back again!
by A verified traveler
Posted 1 Jun 2024
Staff especially Andy very helpful and polite
Comment from Hotel Management
8 Jun 2024 by Manny Rodriguez | Front Desk Manager, Hotel Management
Howdy, Cecelia!Thank you for your feedback! We're thrilled to hear that you found our staff, especially Andy, very helpful and polite. We pride ourselves on providing excellent service, and we're glad to know that we could contribute to your positive experience. We hope to have the pleasure of welcoming you back soon!
by A verified traveler
Posted 1 Jun 2024
Cute and great location
Comment from Hotel Management
8 Jun 2024 by Manny Rodriguez | Front Desk Manager, Hotel Management
Dear Robin,Thank you for your review! We're delighted to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back in the future!Warm regards
