Ratings based on 14 Verified Reviews
3.2 Room cleanliness
3.7 Service & staff
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Mar 2024
by A verified traveler
Posted 20 Mar 2024 on Hotels
by A verified traveler
Posted 11 Mar 2024
by A verified traveler
Posted 28 Feb 2024
Some parts of the hotel are being renovated,ours wasn’t so I’ll cut them some slack. If you need groceries you have to go to town on the combi( bus) only 13 pesos. Lots of restaurants but it’s basically beach life. The hotel serves that purpose for a reasonable price.
Comment from Hotel Management
11 Mar 2024 by Sr. Sotelo., Hotel Management
Dear Guest : Thank you very much.for your nice comments.
by A verified traveler
Posted 12 Feb 2024
Nice clean hotel very close to LaRopa beach. We originally booked a double room but upgraded to a suite upon arrival. Staff were friendly, easy check in and always cleaning. Our suite had ample kitchen items to make a breakfast to start the day. Nice view of the courtyard pool & sea from our suite patio. At one point during our stay, we did loose electricity to our suite, so the staff helped us move to another suite. They gave us the option to stay in the new suite or go back into our old room once the issue was resolved.
There are lots of options to get to Zihuatanejo, either walk (about 10-15 mins) Combi/bus or taxi. The area surrounding is quiet & safe.
The wifi isn’t the greatest signal but we didn’t use our devices much. I was able to get the room modem to work by resetting it. If strong wifi is a must have, you may run into some issues depending which room you stay.
Overall this is a great hotel for its close proximity to LaRopa. There are some minor issues here and there but the staff are trying their best. Good restaurants close by such as Paty’s & Triton. I wouldn’t recommended this hotel for anyone with mobility issues as there are a lot of stairs and no elevator.
Comment from Hotel Management
11 Mar 2024 by Sr. Sotelo., Hotel Management
Dear Guest : Thank you very much.for your nice comments.
by A verified traveler
Posted 2 Feb 2024
No place for clothes toilet leaked and got my Luggage wet checked out after 16 hrs
Comment from Hotel Management
20 Feb 2024 by Sr. Sotelo., Hotel Management
Dear Guest : Thank you very much for sharing your comments, we will respond promptly to your suggestions.
by A verified traveler
Posted 11 Jan 2024
They lost our reservation. Mary at the front desk was seeet and tried to accommodate us after their mistake. Once we were provided our room (the next day) it was dirty, smelled of mildew, holes in the sheets, chewing gum stock on the headboard area 8” above the pillow, 4 old bars of soap in the shower (one covered in pubes) moldy shower floor, exposed wiring IN THE SHOWER!, this place was charging rates like a descent hotel but the place is one step above a hostel. Avoid!
Comment from Hotel Management
20 Feb 2024 by Sr. Sotelo., Hotel Management
Dear Guest : Thank you very much for sharing your comments, we will respond promptly to your suggestions.
by A verified traveler
Posted 4 Jan 2024
Comment from Hotel Management
20 Feb 2024 by Sr. Sotelo., Hotel Management
Dear Guest : We appreciate your rating.
by A verified traveler
Posted 10 Apr 2023
Comment from Hotel Management
5 May 2023 by Sr. Sotelo., Hotel Management
Estimado huésped.Agradecemos sus amables comentarios.
by A verified traveler
Posted 9 Mar 2023
Overall, Hotel Villas Las Azucenas was a great little place to stay. It is 150 steps from the beach and is walking distance to the market. The pool was lovely. Our room overlooked the street and at times street noise was loud. The staff was very accomodating. The building itself is looking tired and could use small repairs here and there. It suited our needs and then some. We will stay there again.
Comment from Hotel Management
7 Apr 2023 by Sr. Sotelo. , Hotel Management
Dear Guest.Thank you very much for your nice comments. We hope you come back soon.Best regards.
