Ratings based on 176 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Mar 2024
Perfectly fine small hotel. Nothing fancy but clean and quiet.
Comment from Hotel Management
9 Mar 2024 by cris , Hotel Management
Thank you very much Bests regards
by A verified traveler
Posted 14 Feb 2024 on Hotels
Comment from Hotel Management
15 Feb 2024 by cris , Hotel Management
Muchas gracias fue un placer attenderlos bonito dia saludos
by A verified traveler
Posted 10 Feb 2024
Comfortable but not fancy
Comment from Hotel Management
11 Feb 2024 by cris , Hotel Management
Thank you very much Bests wishes
by A verified traveler
Posted 8 Feb 2024
Clean room,sheets and cold air conditioner. 5 minute walk to everything, restaurants,shops,stores and Bay area.
Comment from Hotel Management
8 Feb 2024 by cris, Hotel Management
Tank you very much for your rewiew We are very happy that you liked your stay Bests wishes
by A verified traveler
Posted 1 Feb 2024
It is a good place for a good sleep and rest...nothing fancy but it has everything that u need to be confortable....
Staff are really nice people...
U can take the bus for all atractions around for 12 pesos and the bus stop is right in front of the hotel
Comment from Hotel Management
1 Feb 2024 by cris, Hotel Management
Thank you very much We are very happy that you had a nice stay with us see you soon Christian
by A verified traveler
Posted 30 Aug 2023 on Hotels
Comment from Hotel Management
31 Aug 2023 by cris , Hotel Management
Muchas gracias fue un placer attenderlos Saludos
by A verified traveler
Posted 25 Aug 2023 on Hotels
Comment from Hotel Management
26 Aug 2023 by cris , Hotel Management
Muchas gracias Alejandro , fue un placer recibirlos y los esperamos por su proxima estancia en Zihuatanejo
by A verified traveler
Posted 3 May 2023 on Hotels
Comment from Hotel Management
4 May 2023 by cris, Hotel Management
Muchas gracias por su comentario nos alegre mucho que le gusto su estancia Saludos
by A verified traveler
Posted 30 Apr 2023 on Hotels
Comment from Hotel Management
1 May 2023 by cris , Hotel Management
Muchas gracias nos alegre mucho que le gusto su estancia saludos
by A verified traveler
Posted 11 Mar 2023
The hotel charged twice for DEPOSIT - When I booked on November 9,2022 and When I checked in on Feb.27,2023.
They denied it and no checking for the record of November 2022 money transaction??? I had to check with my bank about the transaction when I got back and YES, the hotel charged twice of deposit . My bank will cancel a transaction of Feb.27.2023.
I asked to refund if I stay 2 nights instead of 9 nights and the hotel refused so I had to stay 9 nights, no choice!!
It was very unpleasant experience !!!
It was not worth for 1,000 peso ( over 70 CAD )/night.
I blame myself that I made a mistake to choose Hotel Las Salinas.
Expedia tried to resolve my issues but it was out of their hands.
Comment from Hotel Management
11 Mar 2023 by christian, Hotel Management
Hello good morning you were never charged 2 times it's a lie One was a retention and the other the charge You got the wrong hotel book a cheap hotel and want service from a 5-star hotel As you told us that you always go in 5-star hotels in Ixtapa it's better to go there you're only going to spend a little ..... more money Greetings
