Ratings based on 77 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Mar 2024
Super staff. Quiet, small property. Very well situated. Highly recommended this hotel
by A verified traveler
Posted 17 Mar 2024
Small hotel, beautifully located. Staff at hotel & restaurant were so friendly & accommodating!
by A verified traveler
Posted 31 Dec 2023
We loved this location! Close to the beach and restaurants! We enjoyed the pool, restaurant, and ocean!
by A verified traveler
Great Location
Posted 13 Dec 2023 on HotelsGreat location on La Madera Beach and easy access to the centre. The pool was wonderful overlooking the beach. Many restaurants in the area. Units had a full kitchen. Internet was excellent.
It was a wonderful place but does have many steps.
by A verified traveler
Posted 7 Dec 2023
Nice ocean view from our suite, employees very nice to deal with.
by A verified traveler
Posted 12 Nov 2023 on Hotels
by A verified traveler
Posted 25 Oct 2023
We had a great stay at Arena Suites (Oct '23). We had the "Family Master" suite which had 2 bedrooms, a living room, a well-equipped kitchen / dining area and a beautiful porch overlooking the beach and the bay. The room was cleaned very well every morning by Elizabeth (fresh linens/towels and dishes were washed). The restaurant was super convenient and the food never disappointed. Our server was always Armando - super friendly and great English skills. The hotel sits on a hill, so there are quite a few steps to get from the street entrance down to the beach, and elevators are not available. Wasn't an issue for us, but could well be for others. There's a convenience store across the street that is open from 9a - 6p or so that had any last-minute snacks, medicine, groceries you might need, but the prices reflect the convenience (sunscreen was about 3x what you'd pay at a nearby pharmacy). The hotel sits on a very nice sandy beach (very few rocks) with good waves for body surfing, and only a hundred yards or so down the beach is the paved walkway that leads to the downtown area. You can walk from the hotel to the downtown restaurants in 10 minutes or so. Overall, it was a great experience and we'd highly recommend this hotel!
by A verified traveler
Posted 21 Oct 2023
La mejor ubicacion! Justo en Playa Madera, cerca de Zihua, llegas caminando a Playa la Ropa.
by A verified traveler
Posted 15 Oct 2023
I had to get another hotel and they didn’t give me my money back. The room smelled very bad.
by A verified traveler
Posted 25 Sep 2023 on Hotels
