Ratings based on 182 Verified Reviews

4.4 out of 5
84% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 7 May 2024
Pretty nice, and the staff very friendly excellent service
Comment from Hotel Management
19 May 2024 by Gerente, Hotel Management
Esmeralda, thank you so much for your visit, we really appreciate the good comments about your experience at Casa de la Palma. It will be our pleasure to welcome you back any time. Kind regards from all of us!
5 out of 5
by A verified traveler

Posted 4 May 2024
Comment from Hotel Management
25 May 2024 by Gerente, Hotel Management
Edgardo, gracias por tu visita a Casa de la Palma. Valoramos la grata puntuación que nos has asignado. Vuelve siempre que lo desees. ¡Saludos cordiales!
5 out of 5
by A verified traveler

Posted 21 Apr 2024
Excellent workers,location,and room!!!
Comment from Hotel Management
3 May 2024 by Gerente, Hotel Management
Elena thank you so much for your visit, we really appreciate your good comments and the great rating you gave to Casa de la Palma. Come back any time! Kind regards.
5 out of 5
by A verified traveler

Posted 21 Mar 2024
Comment from Hotel Management
3 May 2024 by Gerente, Hotel Management
Tom, thank you so much for your visit to Casa de la Palma, we appreciate the great rating you gave us. Kind regards!
4 out of 5
by A verified traveler

Posted 17 Mar 2024
Nice for a short stay. Conveniently located.
Comment from Hotel Management
18 Mar 2024 by Gerente, Hotel Management
Thank you so much for your visit at Casa de la Palma!
4 out of 5
by A verified traveler

Posted 11 Mar 2024
Comment from Hotel Management
14 Mar 2024 by Gerente, Hotel Management
Thank you for your visit Lesly!
5 out of 5
by A verified traveler from Cedar City

Posted 10 Mar 2024
Friendly and helpful staff!
Comment from Hotel Management
11 Mar 2024 by Gerente, Hotel Management
Thank you so much for your visit Ross, we appreciate the great score and the good comments. Kind regards from all of us!
5 out of 5
by A verified traveler

Posted 5 Mar 2024
Clean Safe Excellent staff Excellent location
Comment from Hotel Management
5 Mar 2024 by Gerente, Hotel Management
Dennis thank you so much for your visit at Casa de la Palma, we really appreciate your great comment. We're so glad to know you had a nice stay. Please, come back any time you want to. Regards from all the staff!
5 out of 5
by A verified traveler

Posted 26 Feb 2024 on Hotels
Great value. We stayed in a family room and it was great, plenty of room, clean, good breakfast, had fun by the pool and good location. Would recommend.
Comment from Hotel Management
27 Feb 2024 by Gerente, Hotel Management
Matthew thank you so much for such a great review, we really appreciate the good comments you share. It is so nice to know you and your family had a pleasant stay at Casa de la Palma. We look forward to welcome you in a future visit to Zihuatanejo. Kind regards!
4 out of 5
by A verified traveler

Posted 26 Feb 2024
Staff was amazing…a 1-kl walk to Madera beach a bit too far for me…. Sidewalks in Zihu are very unlevel….DO NOT take your eyes off sidewalks when walking, I had a hard fall.. The hotel was clean, close to shopping, a bit if walking to restaurants and beach.
Comment from Hotel Management
27 Feb 2024 by Gerente, Hotel Management
Melody thank you for your visit at Casa de la Palma, it was nice to meet you and host you. We appreciate the good comments as well. Kind regards from all of us!