Ratings based on 5 Verified Reviews

4.6 out of 5
100% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Amazing customer service

Posted 1 Aug 2018 on Hotels
Since the first moment the treatment of the staff was a unique, unforgettable experience. It has been one of the best customer service in my life. The staff went an extra mile every time. Lovely people and the hotel is in a good area. Good buffet breakfast and lovely facilities 。 Fully recommended!
Comment from Hotel Management
8 Aug 2018 by IHG Social Listening Team, Hotel Management
Dear guest,  Thanks for your candid review regarding your recent visit to our hotel.We are delighted to get your recognition to our hotel's buffet breakfast and facilities. I am most gratified to read your compliments to our staff. We are of the belief that they are our greatest asset. Thank you for noticing their efforts. I hope that you will come back to see us again in the future. Best wishes, IHG Social Listening Team
5 out of 5
by A verified traveler

Posted 19 Jun 2018 on Hotels
The staff was really helpful. Some of them spoke fluent English.it was a very good experience
Comment from Hotel Management
8 Aug 2018 by IHG Social Listening Team, Hotel Management
Dear guest, Thank you so much for the thoughtful review! We're so glad that you enjoyed your stay. We love our staff.They are an eclectic group of creative and service oriented individuals who always put guests first.We look forward to your next trip!  Best Regards, IHG Social Listening Team
4 out of 5
by A verified traveler

Posted 10 Sep 2018 on Hotels
整體很好 十分整潔
5 out of 5
by A verified traveler

Posted 21 Aug 2018 on Hotels
青海湖大环线旅游,张掖的智选假日酒店是最舒适,价格也不错!值得推荐!
4 out of 5
by A verified traveler

スタッフが親切

Posted 5 May 2018 on Hotels
リーズナブルでよかったです。 すぐ横にモールもあり、食事にも便利。 翌朝が早かったため朝食を断ったら、ランチボックスをもたせてくれた。 フロントは笑顔が良く、親切。 ただ、周りが工事中でドライバーさんが、なかなか行き着かず、大変でした。 部屋は、冷蔵庫はなかったものの、綺麗でコンセント類が充実。 時々上の階の排水音がしましたが、夕飯食べて寝るだけだったので、あまり気にならず。 値段を考えると良いホテルでした。