Ratings based on 37 Verified Reviews
4.7 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
We had a wonderful stay at No. 5 Valley Lodge. The staffs were so helpful and friendly. Frankie was the best. He arranged everything for us from national park tickets, meals, transportation. Anything we ever needed. They were also available through wechat at all times if we had any questions. The hotel is far from downtown (if you want to go to other destinations) but very close to Zhangjiajie NP. Highly recommend this place and we would absolutely book again if we come back.
Comment from Hotel Management
17 May 2024 by Rain., Hotel Management
hello, Thank you so much, it's all our pleasure,looking forward to seeing you next time.
by A verified traveler
Posted 7 Aug 2023 on Hotels
Comment from Hotel Management
21 Aug 2023 by Rain., Hotel Management
thanks,wish you did enjoy here.
by A verified traveler
Posted 27 Jun 2023
We had a fantastic stay at No.5 Valley Lodge. The accommodation was fabulous, great infinity swimming pool with Mountain Views, hotel restaurant serves authentic delicious dishes.
The receptionist was extremely helpful :)
He contacted my via WeChat ahead of the trip to help arrange a pick up from the airport. He also arranged 2 days of tours for us with driver and guide. This was all last minute ! Thank you again, we will recommend this hotel to friends and family. Zhangjiajie is one of the most impressive scenery in China. Must visit !
Comment from Hotel Management
29 Jun 2023 by Rain., Hotel Management
Hi，Daisy. thanks for your recognition.it's all our pleasure to serve you.wish you did enjoy here,did enjoy in China,and welcome to China again infuture .
by A verified traveler
Posted 18 Jul 2021
The resort is in a beautiful, natural location with easy access to the National Park and great views across the valley. The staff are super attentive and at least two speak very good English if needed - Rain in particular was extremely helpful. We really enjoyed the food in the Chinese restaurant (less so in the Western one) and the infinity pool is a great spot to relax if you want to give your legs a rest from hiking. The rooms are a generous size and well maintained. Overall a really enjoyable stay but maybe just a little overpriced.
by A verified traveler
Treehouse
Posted 12 Jul 2021 on HotelsWe were very well looked after by Rain who contacted us before we arrived and organised everything we needed for our stay from batteries to entrance tickets.
The views were stunning, the hotel room was gorgeous and spacious, the bed was comfortable; plenty of hot water.
by A verified traveler
The perfect green scenery for a nature refill
Posted 26 Apr 2021 on HotelsOur experience was awesome! we took a small honeymoon without kids and was a lovely stay. The hotel is really clean, the rooms were in excellent conditions. All really clean, the bed was perfect, the TV with great movies selection.
Not to mention the overall place that was amazing, so much nature around us.
Also the hospitality of all the people was lovely, Rain help us with everything, very nice, friendly and very helpful.
The food was delicious and home made.
We are looking forward to go back with our children there to enjoy that warm infinity pool over the mountains.
Comment from Hotel Management
26 Apr 2021 by Susan, Hotel Management
Dear Andrea:
Many thanks for your great and positive comments, we are looking forward to seeing you again in the near future !
by A verified traveler from Detroit, MI
Posted 27 Feb 2020
The facilities at No. 5 Valley Lodge are great. It is close to Zhangjiajie and has a shuttle that transports people to and from the site. Rooms are clean and spacious and the overall scenery is great. I enjoyed interacting with the staff who were always very helpful and friendly. I highly recommend a stay at Valley Lodge.
by A verified traveler
Posted 8 Dec 2019
by A verified traveler
Posted 14 Nov 2019
It was à great stay with friends, the property, the staff and the manager Rain was our little care during thé 4 days. I recommend 1000 % and I hope to come back with my boyfriend one day. Thanks a lot thé Valley Lodge.
Comment from Hotel Management
24 Nov 2019 by jasmine, Hotel Management
Dear valley guests, thanks for choosing No.5 valley Lodge and your such kind review.Meeting interesting guests like u also like a dream to us. Hope we will meet again and we believe the warm sun will sing for u at that day!
by A verified traveler
Posted 28 Oct 2019
This place was a dream. I’ve never had such a good experience at a place. Johnathon was SO helpful every step of the way, everyone was so kind and the food was phenomenal, the lady who cooks the food in incredible. The place is expensive but if you’re on the fence, do it. This place goes above and beyond. I chose a room with the bathtub on the balcony, and the ONLY problem I had with the whole stay is that the bathtub was too perfect and I didn’t want to get out. I had to force myself to get out and go see the sights.
Comment from Hotel Management
24 Nov 2019 by jasmine, Hotel Management
Dear valley guests, thank you for your kind comments. .No.5 valley is located in the westentrance of national forest park in Zhangjiajie. So the environment is quiet and peaceful. is a beautiful place that has different scenery in different seasons, our valley has 5 areas, and each area has its own special style. Hope to meet you again, my star. And wish you a prosperous future.
