Ratings based on 17 Verified Reviews

3.7 out of 5
100% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Washington Township

Posted 4 Aug 2022
The property is directly on Lake Zell, making its location superb. They have some games and water equipment available onsite for use or rent. There is a dock for the kids to jump into the lake from, but when we were there the area by the dock wasn’t so clean. The room was clean, and there was a private bathroom. Our bathroom didn’t seem that clean though and had an unfortunate odor to it. We spent most of our time there next door at Strandband Seespitz, where access to the lake was a little easier and cleaner. The staff at the reception desk were very friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fabulous view

Posted 20 May 2017
Friendly staff, clean rooms, outstanding view but the internet was bad and it's only on the ground floor. I would like to come back.
5 out of 5
by A verified traveler

Posted 20 Sep 2016 on Hotels
This youth hostel was nicer than many budget hotels. It was set right on the lake with beautiful views. The staff were super friendly and helpful.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Aug 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel, on the beach,

Posted 25 Jul 2016 on Ebookers
Pros: On the beach,other side wiew to the mountains
Cons: More space in room
Location: Kitzsteinhorn Welt 3000, Kitzlochklamm, Kaprun, Zell am See, Grossglglocknerhochalpen strasse, Stauseen
Hotel staff was very friendly,room was clean with wonderfull wiew on the mountains,breakfast delicious
5 out of 5
by A verified traveler

Traumhafte Tage in Zell am See

Posted 10 Oct 2019 on Hotels
Alle Mitarbeiter/innen waren ausgesprochen freundlich u hilfsbereit. Die Lage des Hotels ist traumhaft direkt am See.
Comment from Hotel Management
13 Oct 2019 by Klaus Hasenauer, Hotel Management
Liebe Randows, wir freuen uns, dass es Ihnen bei uns gefallen hat. Vielen Dank für diese schöne Bewertung. Alles Gute wünscht Ihnen Klaus Hasenauer, Herbergsleiter.
4 out of 5
by A verified traveler

Posted 18 Aug 2019 on Hotels
Very good location. Zell am See by foot or bicycle. Beautiful garden by the lake. Amazing view to the lake. The room is clean but it doesn't give you the sense of comfort
Comment from Hotel Management
21 Aug 2019 by Klaus Hasenauer, Hotel Management
Danke für Ihr Feedback, das wir sehr schätzen. Schöne Grüße schickt Klaus Hasenauer, Herbergsleiter.
1 out of 5
by wan hang from Hong kong

Bad experience

Posted 18 Aug 2016 on Hotels
The staff didnot help at all. There is no wifi in the room and We had to use it in the lobby. This is more like a hostel more than a hotel and no lifts.
2 out of 5
by Tomas from Uppsala

Pit stop zell

Posted 2 Aug 2016 on Hotels
Hyfsat hotell med bara frukosta och personal. Wi-fi var gratis men täckte inte vårt rum. Det var ur dåligt med missvisande beskrivning av hotellet. Dyrt pris för ett kasernboende.
4 out of 5
Recommended
for Everyone
by A verified traveler from Stavanger

Flott beliggenhet

Posted 2 Aug 2016
Rene rom og fasiliteter. God mat. Hjelpsom personale.Fantastisk beliggenhet.