Ratings based on 189 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Loved the hotel and the included spa. We stayed for 3 nights midweek. The view from the balcony was amazing. The hotel and environment itself was great. Local travel passes were included and it made getting around even easier since we didn’t have to take the car. We cannot speak for the breakfast as we did not partake. Lots of local shopping for clothes and restaurants.
Was not a fan on the housekeeping staff rearranging belongings in our absence or the family on the 4th floor that allowed their child to stomp around and scream at all hours of the day and night. There was also a couple that walked up and down the 3rd floor hallways talking loudly every half hour or so. Wish there was more soundproofing.
Comment from Hotel Management
17 Jun 2024 by Kind regards Family Haidvogl & Team, Hotel Management
Dear guest,Dear guest,thank you very much for your review! The opinion of our guests is important to us, as we strive every day to perfect our extensive offer for you. We are pleased that you enjoyed your vacation except for the points mentioned.We apologize for the inconvenience. We always ask our guests to come to reception if there is noise in the house or other problems. We are there 24 hours a day to ensure our guests have a relaxing holiday. We would be happy to clarify such problems immediately on site.We hope to welcome you again.
by A verified traveler
Posted 15 May 2024
Good hotel great amenities
Comment from Hotel Management
29 May 2024 by Family Haidvogl & Team, Hotel Management
Dear guest,thank you very much for your feedback, we are happy that you enjoyed your stay with us.Kind regards
by A verified traveler
Posted 7 Apr 2024
Modern furniture, nice balcony, quiet, clean, beds were comfortable. Over all nice place.
Comment from Hotel Management
10 Apr 2024 by Familie Haidvogl & Team, Hotel Management
Lieber Gast,vielen Dank für die gute Bewertung! Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Herzliche Grüße aus Zell am See,
by A verified traveler
Posted 16 Mar 2024
Comment from Hotel Management
10 Apr 2024 by Familie Haidvogl & Team, Hotel Management
Lieber Gast,vielen Dank für die gute Bewertung! Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Herzliche Grüße aus Zell am See,
by A verified traveler
Fantastic!!
Posted 25 Jan 2024 on HotelsBeautiful hotel, very clean, everything you need. Just a short 20 minute walk to Zell am See, gorgeous lake, stunning views of the mountain. There are some lovely hiking trails in Zell am see. My partner and I followed a trail up Schuttdorf mountain which had the most incredible views along the way. Highly recommend staying here.. staff are extremely friendly and they let us check in a little early too!
Comment from Hotel Management
25 Jan 2024 by Family Haidvogl & Team, Hotel Management
Dear guest,we are happy that you had a lovely and relaxing time with us. We would be happy to welcome you again soon.Kind regardsFamily Haidvogl & Team
by A verified traveler
Posted 2 Jan 2024 on Hotels
by A verified traveler
Posted 13 Oct 2023 on Hotels
Comment from Hotel Management
13 Oct 2023 by Haidvogl Mavida Zell am See, Hotel Management
Dear guest, thank you very much for your review.We hope to welcoming you again.Please let us know how we can improve so we can give you a 10/10 feedback. :)Best regards Family Haidvogl and Team
by A verified traveler
Posted 11 Sep 2023 on Hotels
Comment from Hotel Management
17 Sep 2023 by Haidvogl Mavida Zell am See, Hotel Management
Lieber Gast,wir freuen uns, dass es Ihnen bei uns gefallen hat. Die Meinung unserer Gäste ist uns wichtig. Da wir tagtäglich bemüht sind unser umfangreiches Angebot für Sie zu verbessern, sind Sie gerne eingeladen Ihre Urlaubseindrücke mit uns zu teilen.Familie Haidvogl und Team
by A verified traveler
Posted 23 Jun 2023
Minibar and Nespresso Coffee maker are missing otherwise a great place to stay.
Comment from Hotel Management
28 Jun 2023 by Haidvogl, Hotel Management
Dear Martin,thank you very much for your good feedback. We do offer a minibar and a coffee machine in a higher room category. We are happy to hear that you enjoyed your stay in our hotel and hope to welcome you soon again. Kind regardsFamily Haidvogl & Team
by A verified traveler
Posted 16 Jun 2023 on Hotels
Comment from Hotel Management
27 Jun 2023 by Julia, Hotel Management
Dear guest,we are sad to read such a bad review, could you possibly tell us the reasons for the negative review here. We want to constantly improve and optimise the service for our guests.Kind regardsfamily Haidvogl & team
