Ratings based on 243 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2024
First time at this Hotel. What a find, lovely hotel and will definitely stay there again.
by A verified traveler
Posted 18 Nov 2023
We only found out how far the hotel was from our event when we arrived and had to spend more than 60 euros one way. We tried to make arrangements with the front desk person to reduce our stay because of false info given us during the online booking about how far the hotel was to our week long event. We ended up cancelling the entire booking and rebooked for a lesser number of days but the experience was extremely unpleasant because she kept on changing the room rates during the entire process. She knew we didn't have a choice and we felt that she was trying to gouge us which is a poor reflection of how a hotel chain person should act. She was condescending and treated us like we were stupid and kept on saying its our fault for cancelling. She doesn't have any business being in the front line.
On the other hand, the housekeeping staff were very very nice and went out of their way to help us in our needs. They were very accommodating and physically assisted us with our luggage when we couldn't lift these up. Some of the dining room staff were also very nice and helpful.
Lastly, my first room was too hot and there was no mechanism to adjust the temperature
by A verified traveler
Posted 10 May 2023 on Hotels
Family visit
by A verified traveler
Posted 18 Oct 2022 on Hotels
by A verified traveler
Posted 31 Aug 2021
Nice area
by A verified traveler
Posted 12 Dec 2020 on Hotels
Stay was okey. We had our privacy as we wanted.
by A verified traveler from San Francisco
Posted 31 Aug 2020
Very basic and old rooms, bare minimum. Great spot but that’s about the only benefit. Not worth the money.
by A verified traveler
Nice and comfortable hotel with pets allowed
Posted 10 Dec 2019 on HotelsWe had a good stay (3 different rooms). The bed were comfortable, and there was no noise problems. Staff were friendly. We enjoyed that all the rooms had a bathtub.
We had rooms were animals were allowed, and it's seems to be older hotel, which can be seen in the room condition, as well as in some of the fixtures, but we did manage to find sockets behind the night table.
Breakfast buffet was fine, and dinner buffet was acceptable, though one could easily find better and cheaper alternatives in the area.
We'll be glad to stay there another time, one of the best hotel I've been in where animals was allowed. Definitely value for money.
If you're staying with animals: they charge 15 euro/night for it (at least for cats). I couldn't find the info online, which is why I mention it.
by A verified traveler
Posted 26 Apr 2019 on Hotels
by A verified traveler
Nice stay at Hotel Fletcher
Posted 15 Apr 2019 on HotelsVery nice hotel with friendly staff, good food and good location for visiting Assen. Would stay in this hotel again.
