Ratings based on 123 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
Loved having a kitchen even just for a short stay. The area is clean, quiet, fun to walk around in and close to the water which was nice. Short drive (15-20) to the center of the city.
by A verified traveler
Posted 4 May 2024
The property is located in the outskirts of downtown on the east side. The rooms and suites are very spacious but you have to walk about 8 minutes to get to the bus to downtown which takes about 30 minutes. We also used Uber and Bolt.
by A verified traveler
Posted 29 Apr 2024
I needed an early checkin and they held our luggage so we could explore the area. It was a bit far from the centre, but we didn’t mind the train ride.
by A verified traveler
Posted 21 Apr 2024
Pros:
nice location. good scenery. staff was very plesent and willing to help where they could.
Cons:
not much comfort in the living room space.
was interrupted by engineers who didnt check to see if we were present in the room.
internet was not working on our last day.
by A verified traveler
Posted 30 Mar 2024
by A verified traveler
Amazing hotel, recommend!
Posted 15 Feb 2024 on HotelsAmazing hotel! Trip to Amsterdam for valentine's, stayed four nights here. The apartments are so nice and come fully equipped! The beds are comfy and can easily access apps on the TV.
They allowed me to have flowers delivered as well and put fake petals on our bed for valentine's! Amazing!
Front of house staff really friendly as well, also loved that we could borrow games. Really recommend here if you're staying in Amsterdam, easy to get into center as well.
Loved my stay here!
Comment from Hotel Management
7 Mar 2024 by Rishab, Hotel Management
Hi Luke,Thank you so much for your lovely review and for choosing to spend your Valentine's getaway with us at our aparthotel. We're delighted to hear that you had such a fantastic experience during your stay in Amsterdam.It also pleases us to hear that you found our rooms comfortable and our staff friendly and helpful. We aim to provide our guests with everything they need for a memorable and enjoyable visit.Thank you for recommending us to others visiting Amsterdam. We're thrilled to have had the opportunity to host you and hope to welcome you back for another wonderful stay in the future.Kind regards,Rishab, YAYS Insider
by A verified traveler
Posted 29 Nov 2023
Will be 5 starts if they won’t charge you for towels or add maybe one room service at least, after 7 nights of stay. Good and comfortable rooms, maybe rooms needed more storage for clothing. But overall very satisfied. Great apt since is more like an VRBO Style then an Hotel. Took Uber to Center or Red light District is 10 min $10-$15 euro charge, not bad at all. Cheaper in bus or train, but you got to walk around 8-10 blocks, which in rain and cold weather can be challenging more if you have kids like us. Overall will recommend this hotel for couples or families. Great parking under the building. Will be back there for sure! 👍
Comment from Hotel Management
16 Dec 2023 by Clara, Hotel Management
Hey Andres,Thank you for taking the time to leave us such a nice review, you sure made our days a little brighter!We are always happy to offer a towel refreshment however, we do not do daily cleaning as it would be quite unsustainable to offer this for apartments.Of course, we do offer a weekly stay-over cleaning to guests that we have the pleasure of hosting for more than a week. We hope to welcome you in Amsterdam again soon,Warm regards,Clara, YAYS Insider
by A verified traveler
Posted 6 Nov 2023
Comment from Hotel Management
8 Nov 2023 by Mohamed YAYS Insider, Hotel Management
Dear FionaThank you for your high rating! Hopefully you had a good stay with us and will come back in the near future!All the best,Mohamed YAYS Insider
by A verified traveler
Posted 1 Nov 2023
The apartment was very large and comfortable for 6 people. The staff on the front desk were helpful. Transporr links into the city were regular and clean
Comment from Hotel Management
27 Nov 2023 by Clara, Hotel Management
Hey Ian,We are happy to know that you enjoyed your stay as much as we enjoyed having you here!Our staff is here 24/7 to make sure your stay goes as smoothly as possible. Thank you for taking the time to send us a review, it is the only way we can make sure our guests are receiving the luxury service they deserve. Hope we can welcome you to Amsterdam again soon,Warm regards,Clara, YAYS Insider
by A verified traveler
Posted 7 Oct 2023
The staff were approachable, helpful and friendly. They made an extra effort to chat to our young son to welcome him. It was clean and safe. The room we were in had views across the harbour which was great. Supermarkets, shops, tram and bus stops and a lovely local park are all within a 15 minute walk. It means the accommodation and area is lovely and quiet. Would recommend to families.
Comment from Hotel Management
27 Nov 2023 by Clara, Hotel Management
Hey Stephanie,We are happy to know that you enjoyed your stay as much as we enjoyed having you here!Our spacious apartments are located in a calm and local area to make sure you have a relaxing time after a busy day in the center. Thank you for taking the time to send us a review, it is the only way we can make sure our guests are receiving the luxury service they deserve. Hope we can welcome you to Amsterdam again soon,Warm regards,Clara, YAYS Insider
