Ratings based on 760 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
Can't beat the location. Steps from the basillica, key museums and dining options. Was comfortably able to walk to the Aljaferia palace. Breakfast buffet had good variety.
by A verified traveler from Calgary
Posted 20 May 2024
Good central location.
Comment from Hotel Management
21 May 2024 by manager, Hotel Management
Dear Hasan Thank you very much for your hihest score. We are happy that you had a good stay and we hope you come back soon.Best regards
by A verified traveler
Posted 19 May 2024
Our first impression wasn't the best. The lobby of the hotel is drab and outdated. The front desk people weren't particularly friendly. There are tacky cases of inexpensive souvenirs for sale. But, the room itself was large, clean, quiet and has been renovated. The bathroom had an actual shower, which we really appreciated. The breakfast selection and quality were good and the lady in charge of the breakfast room was friendly, efficient and constantly cleaning up and refilling serving dishes.
Comment from Hotel Management
21 May 2024 by manager, Hotel Management
Dear Susan Thank you very much for your hihg score. we are pleased that you had a good stay and that you like our premium room , and our asoorted breakfast, our bathroom and our breakfast staff.Thank you very much and we hope you come back soon Best regards
by A verified traveler from New York
Posted 18 May 2024
Excellent hotel, well-situated at the edge of the historic district, a fine view of the basilica towers from my room.
Comment from Hotel Management
21 May 2024 by manager, Hotel Management
Dear JohnThank you very much for yhour five stars. we are glad that you had a excellent stay and that you like our central location Thank you very much and we hope you come back soon . Best regards
by A verified traveler from Lufkin
Posted 10 May 2024
Property and room very clean and staff helpful, cute little park area across the street.
Comment from Hotel Management
14 May 2024 by manager, Hotel Management
Dear DaeThank you very much for your maximum evaluation. We are glad that you had a good stay and that you highlighted our hotel, our premium rooms, the kindness and help of our staff as well as our central location.Thank you very much and we hope you visit us again soon.
by A verified traveler
Posted 10 May 2024
Excelente hotel y sus empleados lo máximo gracias x su atención
Comment from Hotel Management
14 May 2024 by manager, Hotel Management
Estimada JacquelineMuchísimas gracias por su máxima puntuación sobre nuestro establecimiento . Nos alegra que haya tenido una tan grata experiencia desacando nuestro hotel asi como la amabilidad y atencion de nuestro personal,.
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
10 May 2024 by manager, Hotel Management
Dear jan Thank you very much for your five stars. We are pleased that you had a good stay and we hope you come back soon. Best regards
by A verified traveler
Posted 26 Apr 2024
Great stay.
Property a bit dated, but great accommodation.
Comment from Hotel Management
29 Apr 2024 by manager, Hotel Management
Dear EduardoThank you very much for your highest rating. We are glad you had a good stayFor a supplement of 15, you have premium rooms, completely renovated. We suggest you try them for your next stay.Thanks a lot
by A verified traveler
Posted 16 Apr 2024
This hotel was absolutely spotless clean. They also offer a great breakfast.
Comment from Hotel Management
24 Apr 2024 by manager, Hotel Management
DEar Mary Thank you very much for your highest score. we are pleased that you had a good stay and that you like our soptless clean and our assorted breakfast Thank you very much and we hope you come back soon Best reagrds
by A verified traveler
Posted 11 Apr 2024
Comment from Hotel Management
2 May 2024 by manager, Hotel Management
Dear Diana Thank you very much for your highest score. we are happy that you had a good stay and we hope you come back soon Best regards
