Ratings based on 105 Verified Reviews
3.5 Room cleanliness
3.5 Service & staff
3.0 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2023
by A verified traveler
Posted 19 Nov 2023 on Hotels
Comment from Hotel Management
6 Dec 2023 by Noah, Hotel Management
Thank you for your appreciation, Pedro! We hope to give you a consistent service every time. Regards, Noah
by A verified traveler
Posted 7 Aug 2023 on Hotels
by A verified traveler
Posted 1 May 2023
dirty room, bathroom and pool, the whole place is on very bad conditions, no hot water at all
by A verified traveler
Posted 28 Mar 2023
Very noisy
Comment from Hotel Management
1 Apr 2023 by Lisa, Hotel Management
Hi, Anel! We are sorry to see that you are dissatisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones ahead. Regards, Lisa
by A verified traveler
Posted 29 Jan 2023
Liked very much that staff got back to me right away letting me know that front desk person would be there after midnight (24/7) for my late check in. I was cold during night and bedding was thin with no extra blanket in the closet and when I got up to warm up with hot shower there was no hot water, barely Luke warm.
Comment from Hotel Management
7 Feb 2023 by Eva, Hotel Management
Hi, David! As per the feedback, it seems that your stay with us has not been up to the mark, however, we will improve our services with our continuous efforts. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Hope to host you soon :) Regards, Eva
by A verified traveler
Wouldn’t stay again
Posted 2 Dec 2022 on HotelsComment from Hotel Management
6 Dec 2022 by Ammy, Hotel Management
Hi, Marivel! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah
by A verified traveler
Posted 19 Aug 2022 on Hotels
Comment from Hotel Management
23 Aug 2022 by Noah, Hotel Management
We appreciate your feedback! Hope to welcome you soon :) Regards, Noah
by A verified traveler
Posted 3 Aug 2022
Not a very good hotel
Comment from Hotel Management
20 Aug 2022 by Ammy, Hotel Management
Hi, Wendy! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.
by A verified traveler
Posted 2 Aug 2022
The property was run down, the windows don't fully lock a bathroom lihgt didn't work (106) hot water took long to come out, staff was helpful and doing their best to work with what they have, overall not a good experience
Comment from Hotel Management
20 Aug 2022 by Ammy, Hotel Management
Apologies for the problems you had faced, Ofelia! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.
