Ratings based on 25 Verified Reviews

4.8 out of 5
80% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 7 Sep 2022
Very quiet and peaceful. Beautiful decor, great service, great food . Highly recommend.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Feb 2019
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 May 2018
5 out of 5
Recommended
for Everyone
by A verified traveler from Sendai

Impressed me before I even got out of the car.

Posted 10 Oct 2016
Location: Great local restaurants within 10 minutes by car. I'm confident the hotel would happily drive you.
I checked in a bit late in the evening, and as I turned off the main road, my car crossed over a stone bridge suspended over a small ravine carved by the river below. That bridge really separates the Chikusenso from reality. As I parked, I was promptly greeted by a staff member with a flashlight and politely ushered into the reception area. Aesthetically, the whole hotel is a work of art. Rich with wood, stone, and tasteful art pieces to complement the different areas of the hotel, the whole place has a traditional feel, yet mixes in modernity. The best example of this is the shower area in the rooms. It's almost all stone, dark forest green with enough space to comfortably fit two. The staff is excellent and the facilities are spotless. They have outdoor, private baths with great views of the surrounding forest. A great bar, forest trails, spa, and free espresso machines in your room. You'll want for nothing in terms of modern convenience, yet leave with a feeling of traditional Japanese culture as well.
5 out of 5
by A verified traveler

Mountain getaway

Posted 12 Apr 2016 on Hotels
This is a pretty special place - incredibly relaxing. There's enough english speaking staff for westerners to get by, and a very capable chef on site serving multicourse breakfast/dinner. There isn't much to do in the surrounding area, but if all you want is a quiet place to retreat and recharge this onsen is perfect. -Once you tire of the hot baths: coffee makers, water dispensers any cozy places to read a book abound. -If you email ahead (3days) there's a shuttle from/to the Sendai high speed rail station (leaving -Less busy during the week -Small gym with two treadmills and a cable machine -Two gender segregated baths (male and female) and two preservable private baths. Our room also had a spectacular shower + tub that I felt guilty never having needed to use -Dinner usually 5-6 courses with plenty of sashimi and delicious beef. I'm an athletic 28 year old male and I definitely didn't go hungry here.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful ryokan with tranquil gardens

Posted 29 Feb 2016
Very relaxing with our own private onsen on our deck. The food was amazing and the staff very attentive. Highly recommended
5 out of 5
by Peter from Cohasset

great ryokan in Zao Onsen Miyagi

Posted 31 Jan 2016 on Hotels
This is the highest quality Ryokan I have ever stayed in and the individual service is outstanding. However note that this is in Zao Onsen Miyagi prefecture, not the more famous Zao Onsen Yamagata prefecture. Nowhere on the hotels.com website indicate this. This is reached from Sendai, not Yamagata.
5 out of 5
by A verified traveler

Posted 6 Mar 2024
平日に利用しましたが、宿泊客は3組のみだったので、とても静かでした。雪景色をめでながら露天風呂に浸かることができました。
5 out of 5
by A verified traveler

很舒服寧靜的溫泉旅館

Posted 31 Jan 2024 on Hotels
室內裝潢很新,房間以淺色木為主,舒適簡約,餐廳食物精緻,員工友善,整體說很滿意
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Nov 2023