Ratings based on 475 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Dulles
Posted 17 Jun 2024
Great property and as to be expected as part of the Marriott Bonvoy family. Everything worked as expected from “central air conditioning”, WiFi, elevator, TV with major news channels and in-house restaurant with room service. I was thoroughly impressed and this is my new “Go To” hotel while visiting Zanzibar.
by A verified traveler
Posted 4 Jun 2024
Great location. Good facilities.
by A verified traveler from Millcreek
Posted 4 May 2024
by A verified traveler
Posted 12 Mar 2024 on Hotels
by A verified traveler
Posted 2 Mar 2024
Nice place to stay, however u can hear the noise from the hallway n next door. I wish they had grab bars near the toilet seat which is quite low. Older people with arthritic knees like me would have problem rising from the seat. Other than that the hotel is very pleasant.
by A verified traveler
Posted 1 Mar 2024
by A verified traveler
Posted 27 Jan 2024
Dirty
Comment from Hotel Management
8 Feb 2024 by Hadija, Hotel Management
Dear Melissa,Thank you for taking the time to give us your valuable feedback.We sincerely apologize for any cleanliness issues you experienced during your stay. Maintaining a clean and comfortable environment for our guests is of utmost importance to us, and we take your feedback very seriously. Please know that we will address this matter immediately with our housekeeping team to ensure that such issues are not repeated. Your comfort and satisfaction are our top priorities.Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.Sincerely,Hadija EkumboAsst. General Manager.
by A verified traveler
Posted 22 Jan 2024
Great location. View not so good.
Comment from Hotel Management
8 Feb 2024 by Hadija, Hotel Management
Dear Srinivas,Thank you for your review. We're pleased to hear that you appreciated our hotel's convenient location. However, we're sorry to learn that the view didn't meet your expectations. Being located in the heart of Stone Town, the view is limiting, however from our roof top restaurant, we have excellent views of the ocean and the own.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back to Stone Town in the not too distant future.Sincerely,Hadija EkumboAsst. General Manager
by A verified traveler
Posted 12 Jan 2024 on Hotels
Comment from Hotel Management
23 Feb 2024 by Hadija, Hotel Management
Thank you for your 10/10 review.We are glad that we were able to meet your expectations. Thank you for staying with us and we do look forward to welcoming you back to Spice Tree.Sincerely,Hadija EkumboAssistant General Manager
by A verified traveler
Posted 24 Dec 2023
Comment from Hotel Management
8 Feb 2024 by Hadija, Hotel Management
Dear Leigh,Thank you for the 4 star rating.We are glad that you enjoyed your stay and we look forward to welcoming you back to Stone town.Sincerely,HadijaAsst. General Manager
