Ratings based on 22 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Safe, Clean, Spacious Rooms, Caring Staff
Posted 17 Aug 2021 on HotelsVery safe. Staff was incredibly attentive and clearly placed safety and comfort of guests first. Truly a lot of care goes into this hotel. Big rooms. I would stay here again. Clean.
by A verified traveler
Posted 15 Mar 2020 on Hotels
by A verified traveler
Posted 29 Oct 2019
The rooms were very nice size. The pool was great and the chef makes delicious food. Very himble staff.
Comment from Hotel Management
7 Nov 2019 by african sun sand, Hotel Management
Thank you very much for giving us the oportunity to host you and we are looking forward to hosting you again with more recomandations from your side.
Kindest regards
by A verified traveler from Kigali
Posted 19 Aug 2019
The service is not the best.
The bartenders are not qualified and water should be included on all inclusive baisis
Comment from Hotel Management
14 Sep 2019 by AFRICAN SUN SAND RESORT , Hotel Management
Many thanks for been with us Mr Paulo we are very sorry that our service did Satisfied you and we are ensuring you to keep on mproving our services.And one more important is we have started a weekly trainning to all of our staff as well as working on incluiding water in our all inclusive package
We hope to see you again and we promise to make your holiday more relaxible than before thanks.
by A verified traveler from Sylvania Australia
Posted 11 Jan 2019
I was very disappointed with the condition of the room when I arrived. The hotel is not like the photos, bedroom furniture worn and broken . I was a woman on her own and besides sitting by the pool, walking along the beach (which I didn’t do), or eating there was nothing else to do. The hotel dining staff were very friendly and the buffet food very good. I stayed for 3 days, which was too long.
Comment from Hotel Management
15 Jan 2019 by Andreea Surdu , Hotel Management
Dear Joy,
Thank you for your review, we appreciate the feedback.
Soon the hotel will go through renovations and improvements.
I'm sorry that you couldn't attend one of our two entertainments nights that we organize every Tuesday and Saturday. We also have a spa and a tour operator that organizes daily trips to explore the surroundings and the island.
We appreciate you took your time for sharing this review, I am very sorry that you did not enjoy our property as it should have been.
Sincerely,
Andreea Surdu / Guest Relations Manager
by A verified traveler
Posted 25 Oct 2018
Comment from Hotel Management
31 Oct 2018 by Naeem, Hotel Management
Dear Guest
Thank you so much for your stay and time to give us feedback.
Regards
Naeem
Recommended
for Getaway With Friendsby A verified traveler
Mrs
Posted 7 Apr 2018 on HotelsVery good staff. Very good everything
Comment from Hotel Management
9 Apr 2018 by Naeem, Hotel Management
Dear Guest.
Thank you so much for your time to post a review.
We are very glad to hear that you like the place.
Regards
Recommended
for Familiesby A verified traveler from Harare, Zimbabwe
Perfect young family resort
Posted 12 Sep 2016
Pros: Everything.
Cons: Only slight issue was that we negotiated a room price for 2 friends to visit, but upon check-out the staff increased the price we had agreed by 25%!
Location: Plenty of local excursions. We did the swimming with dolphins trip.
The hotel is perfect for a young family getaway. Located right on a quiet stretch of white sand beach. Three main swimming pools for different levels of swimmer, including an excellent kids pool. Good food. Friendly service.
by A verified traveler from Dubai
Could be very nice.
Posted 2 Jan 2016 on Travelocity
Pros: View.
Cons: Service. Food.
The view and look of this hotel is very nice. It is right on the beach with nice swimming pools and rooms that have balconies with sea-views. However, the food and the service was terrible. The hotel was again under new management and everyone working seemed to be on "their first day". The prices for food/drinks were also not competitive with the other places in the area. The hotel has potential to be nice, but really needs some training for their staff and improvement to their menu. We were forced to go into nearby Paje for nearly every meal. The hotel quoted us $20 USD for a taxi to get there while all taxi drivers around would do it for $5 USD.
by A verified traveler
hotel sympa
Posted 4 Jan 2020 on HotelsPersonnel très serviable et gentil. Emplacement très sympa, belle plage.
La pression de la douche est inexistante et les draps et serviettes sont parfois tachés.
Comment from Hotel Management
17 Feb 2020 by African Sun Sand, Hotel Management
Thank you for your honest review.
we appreciate as it will be of great use for our improvements here on
Kindest regards
