Ratings based on 143 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jan 2024
Room was so tiny it shouldn’t class as bedroom
by A verified traveler
Posted 20 Oct 2023 on Hotels
Great experience. Great staff and clean rooms. Nice location
Comment from Hotel Management
24 Oct 2023 by Al Johari, Hotel Management
Thank you.
by A verified traveler
Posted 2 Sep 2023 on Hotels
Comment from Hotel Management
11 Oct 2023 by Al Johari, Hotel Management
Thank you
by A verified traveler
Posted 3 Aug 2023 on Hotels
Comment from Hotel Management
5 Aug 2023 by Sushant, Hotel Management
Dear Courtney, Thank you for staying and for the wonderful review and noted your feedback. Look forward to seeing you again. Thank you
by A verified traveler
Posted 29 Jul 2023
This place is a rip off. Be aware that they will charge you extra if you pay online under the excuse of “taxes”. It’s only hotel in Zanzibar that does that. I never had to pay any extras for taxes in any other hotel during my 10 days stay in Zanzibar . The hotel is also too expensive. True it’s clean, but still overpriced.
Comment from Hotel Management
7 Aug 2023 by Sushanta (al Johari), Hotel Management
Dear Azouz,Thank you for your feedback. there is no extra fee out of confirmation however, the hotel has charged as per booking confirmation. for further clarification please share an email with a confirmation voucher and charge slip. or you can check with expedia customer care.Thank you
by A verified traveler
Posted 9 Apr 2023
Building obviously has interesting history.
AC was very nice.
No hot water, but we didn't ask them to check so maybe we missed something
Comment from Hotel Management
13 Apr 2023 by Sushanta (al Johari), Hotel Management
Hello Nitzan,Thank you for staying with us and for your valuable time to rate us.Looking forward to welcoming you again.Thank youAl Johari
by A verified traveler
Don’t stay here
Posted 17 Mar 2023 on Hotelsby A verified traveler from New York
Posted 15 Feb 2022
Despite paying for the booking well in advance, upon arrival I was told that there was no vacancy and that the hotel was fully booked. The manager was not on site and the front desk was unmanned for extended periods.
Eventually spoke with the manager who expressed her regret for the situation but everywhere in Stonetown was fully booked so I ended paying for a room at another property that was 5X's the price.
Comment from Hotel Management
18 Feb 2022 by lly, Hotel Management
Hi Nuru. Thank for choosing our hotel for your holiday. We really sorry for any inconvenience caused you. And we are sorry for disturbed you to look for another place.
thanks
by A verified traveler
Day receptionist is rude, arrogant, and a liar.
Posted 22 Aug 2019 on HotelsBroken door.. as in there was no metal piece and the entire wood for the lock for chipped off and tried to glue back in type of broken. Bad customer service from the day receptionist. Blamed us and lied to us about 3 different things. THREE!!! ...and wifi never works inside the room.
by A verified traveler
Excellent
Posted 7 Aug 2019 on HotelsVery clean. Lovely staff. One minor point WiFi didn’t work in our room, but overall a great stay and central location.
Comment from Hotel Management
30 Aug 2019 by Lily, Hotel Management
We are very happy for taking the time to review our property
Thank you
