Ratings based on 68 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Apr 2024
The room had too many roaches.
by A verified traveler
Posted 23 Mar 2024
Clean room and nice staff!
by A verified traveler
Posted 7 Feb 2024
Breakfast was awesome!
by A verified traveler
Extremely Disappointing Hotel Room Conditions
Posted 15 Jul 2023 on HotelsThe room was not adequately clean with large dirty stains (after cleaning) which was raised by me to the management! See attached photos.
1. Dirty sofas
2. Dirty fridge
3. Broken kettle (that was replaced after 3 days and the faulty one was left in the room). see photo!
The poor condition of the room made me check out 8 days earlier than booked. And a refund was authorized by the Hotel management but I have not received it as yet! Please, can I have my authorized Refund?
by A verified traveler
Posted 3 May 2023 on Hotels
by A verified traveler
Posted 18 Jun 2022 on Hotels
Hotel staff are friendly and accomodating. Location is at the heart of the city. Overall, my stay there with my family was good. Would recommend this to my friends who are planning to visit zamboanga city 😊
by A verified traveler
Posted 15 Jun 2022
Room has a weird smell. The sink looks rusty. Bathroom looks dirty.
by A verified traveler
Nearby city center
Posted 1 Mar 2022 on HotelsThe place is ok
Comment from Hotel Management
2 Mar 2022 by Marie, Hotel Management
Good day Sir Adrian, it was a pleasure serving you. We hope that you enjoyed your stay with us. Muchas Gracias!
by A verified traveler
Customer service is a above and beyond!
Posted 28 Feb 2021 on HotelsI booked a room to this hotel for my family, especially for my son who has autism because of frequent black out in zamboaga. thank you for giving an excellent service while my son staying in your hotel.. You guys are awesome, I would recommend this hotel to my friends and family.. thank you so much for your service in this time of pandemic.
by A verified traveler
Posted 29 Dec 2019 on Hotels