Ratings based on 82 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
7 May 2024 by La dirección y departamento comercial, Hotel Management
Estimado Edward,Muchas gracias por su reserva y por sus comentarios.Esperamos seguir viéndola por nuestros hoteles de Tugasa.Un saludo
by A verified traveler
Posted 28 Nov 2023 on Hotels
Amazing hotel located on the hill with fantastic view to the lake. Room was comfortable and we liked cosmetics which are given in hotel. Breakfast was also good. Free parking area is not spacy
by A verified traveler
Nice place to stay!
Posted 20 Sep 2023 on HotelsFantastic location and view! Arriving by car was a little confusing because the primary route was closed. Eventually was found it. The employee at check in was not helpful and only provided partial information. I think he was busy and a bit overwhelmed, because later in the evening his mood was much improved.
Dinner was good with plenty of food. The breakfast was better, with excellent coffee.
by A verified traveler
Posted 21 Feb 2023
by A verified traveler from Cedar Falls
Posted 4 Nov 2022
by A verified traveler
Amazing Views
Posted 16 Oct 2021 on HotelsSimple accommodation, very clean - but the resin to come here is for the stunning views. Walking distance from bars & restaurants - the food in the hotel was also very good
by A verified traveler from Cathedral City
Posted 16 Sep 2021
Recently remodeled bathrooms and new beds were great. Wonderful views, and great location near the top of the town.
Road construction blocked the route near the hotel, making finding the palace difficult. Google maps still had the standard route. Had to take a hard to find circuitous route. Should be finished soon.
WiFi doesn’t reach the rooms on the lower floor.
Nice place, beautiful town.
by A verified traveler
Posted 10 Oct 2019
Fantastic location with fantastic views. Hotel is very basic (it is 2* so you get what you pay for) but great for a short stay to enjoy village.
by A verified traveler
Posted 21 Sep 2019 on Hotels
The location of the hotel was perfect, and the best we saw. Located on the high point it was easy to walk down into town (~5 mins to the “main drag”), and it’s situated right at the trailhead for the hike to the Castillo that overlooks the town. The hotel itself does not have a view of the town, but rather the bright blue lake below. We didn’t order food or drinks, so can’t speak to that experience.
by A verified traveler from Austtalia
Posted 3 Jun 2019 on Lastminute
Simple but comfortable accomodation. Beautiful views across lake and hills from room. Nice town for an overnight visit. Wifi did not work for us signal too weak although a router was located right outside our room.