Ratings based on 37 Verified Reviews

4.6 out of 5
4.7 Room cleanliness
4.6 Service & staff
4.9 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 15 Jun 2024
Very clean. The staff was spectacular
Comment from Hotel Management
16 Jun 2024 by Zonar Zagreb Tribe team, Hotel Management
Dear Susel, Thank you for choosing Zonar Zagreb hotel for your stay. We are delighted you have enjoyed your stay with us. Our staff tries to provide the best service possible so thank you for recognizing it.Thank you for taking the time to leave us this lovely review! We are looking forward to welcoming you in the near future! Sincerely,
5 out of 5
by A verified traveler

Posted 9 Jun 2024
Sarah at reception was fantastic
Comment from Hotel Management
9 Jun 2024 by Zonar Zagreb Tribe team, Hotel Management
Dear Matthew. thank you for your stay and your excellent review. We are very pleased that you liked the hotel, and our service. That you for recognizing the work and love that we put into our service. Sarah is very grateful for your kind words. We hope to welcome you again.Kind regards,Barbara
5 out of 5
by A verified traveler

Posted 1 Jun 2024
The staff were very helpful and hotel was exactly what we wanted.
Comment from Hotel Management
4 Jun 2024 by Zonar Zagreb Tribe Team, Hotel Management
Dear Christian,Thank you for choosing Hotel Zonar Zagreb and thank you for rating us.We are glad to hear that you have enjoyed your stay.We hope we will have the opportunity to welcome you again and provide you with another wonderful Zonar Zagreb experience.Kind regards,Zonar Zagreb Tribe Team
5 out of 5
by A verified traveler

Posted 27 May 2024
Comment from Hotel Management
30 May 2024 by Zonar Zagreb Tribe Team, Hotel Management
Dear rohitasva ,Thank you for choosing to stay at Zonar Zagreb, and thank you for a 5-star review!We greatly appreciate your feedback, and are delighted to hear that you have enjoyed your stay.Our hope is to get the opportunity to welcome you back many times again, and ensure you experience many more unforgettable moments at our Zonar Zagreb urban oasis.Best regards,Zonar Zagreb Tribe team
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 May 2024
4 out of 5
by A verified traveler

Posted 11 May 2024
I booked this hotel as it was one of the only hotels in Zagreb with a pool (and pretty much the only one with an outdoor pool) for an anniversary treat on the last night of our holiday. The hotel is outside of the centre but I was willing to be further out with the idea that we’d spend a few hours by the pool. Unfortunately on check in we were told that the pool and rooftop bar were closed - firstly being told that they don’t open usually until June and when I mentioned that it says May in the information they gave me at check in and on the website, they said it was refurbishment. It was such a disappointment and such a shame as it meant we had to change our plans and didn’t get to relax in the sun. This should be communicated to guests so they can make an informed decision as id probably have stayed in the centre if I knew there was no pool. Aside from this, our room was lovely - we had a room on the 18th floor with a bath. It was spotlessly clean and the views were fab. The bed was very comfortable. I’d probably not stay that far from the city again if there was no access to the pool but with a pool, the hotel would be worth it.
Comment from Hotel Management
12 May 2024 by Zonar Zagreb Tribe Team, Hotel Management
Dear Roseanne,Thank you for your stay at Hotel Zonar Zagreb, and your honest review.We are sorry to hear that you did not get the chance to enjoy our Cherry Pop rooftop bar and swimming pool.We are currently having some renovations done, and we are working hard so it can all be opened as soon as possible.On the other hand, we are glad that you enjoyed your room, and the view from it.We would love to welcome you once more for an improved Zonar Zagreb experience.Kind regards,Zonar Zagreb Tribe Team
5 out of 5
by A verified traveler

Posted 7 Apr 2024
this hotel so luxury
Comment from Hotel Management
8 Apr 2024 by Zonar Zagreb Tribe Team, Hotel Management
Dear Dogukan,Thank you for your stay at Hotel Zonar Zagreb, and for your amazing review!We are happy to hear that you enjoyed your stay, and that you felt so luxurious during your stay.We appreciate each and every feedback we receive, and we hope to get an opportunity to welcome you back and provide you with another memorable experience.Kind regards,Zonar Zagreb Tribe Team
5 out of 5
by A verified traveler

Amazing hotel

Posted 14 Feb 2024 on Hotels
I got a better room that I’ve made reservation for. The view from the room was GREAT
Comment from Hotel Management
15 Feb 2024 by Zonar Zagreb Tribe team, Hotel Management
Dear Mr. Dario, thank you for choosing to stay at Zonar Zagreb, and for taking the time to share your amazing review with us!We greatly appreciate your positive feedback, and are beyond happy to hear that you loved your Zonar Sanctum room upgrade, and enjoyed both the room, and a spectacular views overlooking entire city of Zagreb! We are looking forward to welcoming you again, and providing you with yet another unforgettable Zonar Zagreb experience!Best regards, Zonar Zagreb Tribe team
5 out of 5
by A verified traveler

Posted 21 Nov 2023 on Hotels
Comment from Hotel Management
22 Nov 2023 by Zonar Zagreb Tribe team, Hotel Management
Dear Lance,Thank you for choosing Zonar Zagreb and thank you for your lovely feedback!We are delighted you had an amazing stay with us, and our hope is to have the opportunity in welcoming you in the near future!Sincerely,Zonar Zagreb Tribe Team
4 out of 5
by A verified traveler

Posted 7 Nov 2023
It was really nice to be met at reception by such a nice, smiling, helpful, friendly staff. Congratulations! But our room, while comfortable, was seriously weird. It had weights and strength training gear, including rings hanging from the ceiling. And a tv mounted on the ceiling. And it was really dark and sorta sparkly. I mean fine, once we got the rings out of the way, but a bit bizarre.
Comment from Hotel Management
9 Nov 2023 by Zonar Zagreb Tribe Team, Hotel Management
Dear Mrs. Allison,Thank you for choosing Hotel Zonar Zagreb for your stay in Zagreb and for your honest review!We are glad to hear that our reception staff left such a positive impact on you as soon as you arrived, we truly appreciate your kind words.Regarding your comments about décor, our hotel and it's decorations are quite oriented towards sports so each room type has different workout gear, and the TV is on the ceiling for more comfortable watching from bed.We hope to welcome you back and provide you with another memorable Zonar Zagreb experience.Kind regards,Zonar Zagreb Tribe Team