Ratings based on 98 Verified Reviews

3.8 out of 5
88% of guests recommend
3.8 Room cleanliness
4.3 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Good

Posted 17 Nov 2023 on Hotels
The room was nice, and place beautiful, but the hostel not very social I'm my opinion.
Comment from Hotel Management
24 Dec 2023 by reception, Hotel Management
Dear Katie, We are delighted to hear that you enjoyed your stay in our hostel and hopefully, we will have the pleasure to accommodate you again. Best regards, Chillout team
4 out of 5
by A verified traveler

Posted 14 Apr 2022
Great place to stay
Comment from Hotel Management
3 May 2022 by Chillout team, Hotel Management
Dear Richard, We are delighted to hear that you enjoyed your stay in our hostel and hopefully we will have the pleasure to accommodate you again. Best regards, Chillout team
5 out of 5
by A verified traveler

Posted 14 Jul 2021 on Hotels
Comment from Hotel Management
21 Jul 2021 by Nika, Hotel Management
Hello, Thank you for choosing Chillout hostel for your stay in Zagreb. We are very happy that you enjoyed your stay and hope to see you again on your next stay in Zagreb. Kind regards
1 out of 5
by A verified traveler

Please smokers should smoke outside

Posted 22 Dec 2019 on Hotels
Frontdesk very rude ! Is a bar inside a hostel ! Is not a hostel ! If you don’t Smoke you have to Be a passive smoker!!! Because the hotel allow all people smoke inside...
Comment from Hotel Management
22 Dec 2019 by Petra, Hotel Management
Dear Jerry, thank you for your reservation! We are sorry to hear about your expierience. We admit that Croatia has an extremely heavy smoking culture, and we allow smoking in our bar thats equipped with effective ventilation (which can only work if the windows are all closed). We're sorry if this put a damper on your time with us and hope we can make it up to you next time. All the best from Chillout :)
1 out of 5
by A verified traveler

Posted 15 Dec 2019 on Hotels
I can’t understand this ! Is this a bar or a hotel ? I can
Comment from Hotel Management
18 Dec 2019 by Mateo, Hotel Management
Dear Jerry, Thank you for your reservation. We are a hostel with a bar in the lobby area. We have something happening every night at Hangout bar in the hostel lobby. Also, you can check out Timeout hotel just a short distance away from us. We have a bar and a nightclub over there aswell! Kind regards, Mateo
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Nov 2019
5 out of 5
by A verified traveler

Posted 28 Jun 2019
The staff make this place. Really friendly, approachable and helpful. First time travelling as a loan female staying in a hostel and would definitely recommend amd stay again
Comment from Hotel Management
2 Jul 2019 by Chillout Reception, Hotel Management
Dear Guest, thank you for choosing our Hostel as your place of residence. We`re glad to know that you really enjoyed during your stay here with us, and we hope to see you soon again. Greetings from whole Chillout Hostel Team. :)
3 out of 5
by A verified traveler

Good location, very central

Posted 23 Jun 2019 on Hotels
Very good location, but also they have bar at grand floor, so super loud at night time(they provide free ear plug
Comment from Hotel Management
24 Jun 2019 by Renata, Hotel Management
Dear Guest, thank you for choosing our Hostel as your place of residence during your visit to Zagreb. We`re glad we had you as a guest. Greetings, Chillout Hostel Team
5 out of 5
by A verified traveler

Posted 8 Jun 2019
Comment from Hotel Management
22 Jun 2019 by Leo, Hotel Management
Always gald to get a five out of five :)
5 out of 5
by A verified traveler

Good hostel

Posted 21 May 2019 on Hotels
Nice hostel, receptionist very friendly and kind!!!
Comment from Hotel Management
22 May 2019 by Renata, Hotel Management
Thanks for the amazing review! We hope to see you again soon! Cheers from Chillout :D