Ratings based on 160 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Sep 2023
Not our best stay in Croatia. We spent one night in room 7. The room did not have any shower products. Towels were included but one seemed dirty. The upstairs loft area, seemed not to be cleaned for a while and full of dust. The double bed on the main floor was clean. Apartment right by the road. We had to close windows to prevent road noise. Weak somewhat noisy AC unit. Small room, but they have made efficient use of it. We did not try the breakfast as it seemed basic for the cost. Parking entrance is in the back of McDonald's drive thru, when we arrived it was fine, but in the evening on Sunday it was busy with car lineups, difficult to get in. Parking area itself was okay. The pros are that there is a MacDonald and a grocery store in the plaza. For a one night stay it's okay, but we would probably not stay longer.
by A verified traveler
Posted 25 Aug 2023
Great hotel for a travelling couple in Zadar. Parking is free & easy. Good location to old town (approx 20min walk)
by A verified traveler
Posted 2 Jul 2023
To be completely honest, we didn’t even went to the room. We felt so unsafe in that area that we couldn’t dare. Picture of outside are not representative at all of what you’ll see when you arrived, and for the price, really a bigger hotel on the beach should be the way to go.
Also, when we arrived to get the key of the place, we were to proceed with the boxes as it has been explained by email. However, when I went to do the code, it was already put in, so actually anybody coule have just gone with the keys and who knows maybe they have and there was supposed to be to key there!! Seriously felt so unsafe couldn’t get ourselves to sleep there.
by A verified traveler
Posted 19 May 2023 on Hotels
Comment from Hotel Management
22 May 2023 by Guverna Team, Hotel Management
Hellothank you a lot for your review.
by A verified traveler
Posted 12 Apr 2023
The location was good as was the parking. The room it self was disappointing. There were no side tables on either side of the bed. There was no shower curtain for the shower so all the water just goes all over the floor. There is evidence of this along the floor boards. Something was growing in the tea kettle. Grossed me out. And the TV never worked at all. I emailed numerous times. They did reach back. Telling me to try this or that. The cleaning lady was nice but couldn't fix it or wouldn't. She was in a hurry to clean rooms. We left a day early. They would not refund any money either. Didnt care. If you want just to sleep or pass out. This would work fine. If you want to spend several days, i would find another accommodation
Comment from Hotel Management
4 May 2023 by Guverna Team, Hotel Management
We are very sorry for the situation that arose during your stay.We will make an effort to change and we will make an effort to correct all mistakes and raise the service to a higher level.
by A verified traveler
Posted 18 Nov 2022 on Hotels
by A verified traveler
Posted 23 Sep 2022
by A verified traveler
Lovely, modern apartments!
Posted 14 Apr 2022 on HotelsAmazing place for such good value! Place was clean and cosy and had toiletries, towels and spare bedding. Everything was perfect and so pretty! The owners kept in contact to ensure we had everything we needed and any extra help. They provided leaflets on places to visit in zadar and offered us flight transfers and late check out to match our flights. This place is so accommodating and pretty! I was worried booking because it’s next to the bus station and a big McDonald’s but it was so quiet! A proper hidden gem! The little patio outside is adorable and has such nice lighting for evening time! Everyone was so friendly and kind and accommodating. Will be returning
Comment from Hotel Management
20 Apr 2022 by Guverna Team, Hotel Management
Dear Constance, thank you so much for a lovely words. We are happy to hear that you enjoyed your staying here in our accommodation. We love that our guests are happy and satisfied with our service and we strive every day to justify your trust :) Greetings from sunny Zadar and see you soon again :D Your Guverna Team :)
by A verified traveler
Very satisfied
Posted 30 Jul 2021 on HotelsEasy to !find, new furnishings, nice and compact
Comment from Hotel Management
1 Aug 2021 by Guverna team, Hotel Management
Dear guest,
we are glad that You had a nice stay in our accommodation.
Kind regards,
Your Guverna team!
by A verified traveler
Guiverna
Posted 29 Nov 2020 on HomeAwayBeautiful and peaceful place to stay . Had everything you need and extremely cozy and clean
