Ratings based on 88 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Aug 2023
Convenient
by A verified traveler from Toronto
Posted 4 Mar 2023
No one was there when I got to the hotel - so I had to go to another hotel. You need to do a better job of your property listings. AND I better not be charged for this hotel since I did not and could not stay there.
by A verified traveler
Posted 5 Jun 2022
This property is in need of updating and investment. The internet doesn’t work, the refrigerator didn’t work at all, bare exposed wires, difficult locks. It’s so hard to load in and out and it’s spread over two buildings and one has no loading area. They do not have anyone at reception after 4 pm or until 10 am. You are on your own if you have a problem. It’s old and shabby. However, the two young women that work reception are extremely helpful and nice while they are there.
by A verified traveler
Posted 9 May 2022
by A verified traveler
Posted 18 Dec 2021
Good condition
by A verified traveler
Posted 24 Jul 2021 on Orbitz
by A verified traveler
Posted 2 Jun 2021
Seemed unattended and lacked cleanliness.
by A verified traveler
zacatecas
Posted 25 Jul 2020 on HotelsVery clean place and friendly staff.
by A verified traveler
Very Good!
Posted 10 Jul 2020 on HotelsI love this hotel
by A verified traveler from Ft Worth TX
Posted 8 Jul 2020
It was an old convent transformed into a beautiful hotel. Our room was huge with a little kitchen however had no utensils, no MW, no plates or coffee etc. it was pricey. Pet deposit we paid was $400 pesos per pet per night. We have 2 cats and we stayed 2 nights Beds were so comfortable. Didn’t have screens in the windows so we had to keep them closed so our cats would not go out. No AC but was comfortable. Not sure if I would stay there again with pets, but would if they were not with me. Had to use our translator on our phone. Owner did not speak any English and my Spanish is extremely limited.
