Ratings based on 92 Verified Reviews

4.6 out of 5
100% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 31 Mar 2024
Excellent and convenient place to stay for skiing. They offer all your ski rentals and lift tickets on-site. Would stay there again.
4 out of 5
by A verified traveler

Posted 19 Jan 2024
its little cheaper than the other places nearby so its nice place for what you pay for.
5 out of 5
by A verified traveler

Comfortable accommodation at the perfect location

Posted 19 Jan 2024 on Hotels
Great accommodation, very comfortable, decent choice of food from the vending machines, good breakfast. Perfect location... 3-minute walk from the cableway up to Kagura ski resort and the bus stop from the train station. They also offer discounted ski passes (cheaper than the ski resort) and Onsen passes. Highly recommend for those looking to ski at Kagura or explore the area.
5 out of 5
by A verified traveler

Posted 16 Jan 2024
Super convenient- 5 mins walk to Matsumata Ropeway. Very clean property with ski/snowboard rental onsite.
5 out of 5
by A verified traveler

Perfect place for ski trip

Posted 11 Jan 2024 on Hotels
Love this friendly cozy hotel! Location is right across the street from the Mitsumata ropeway. Perfect for ski trip. The host is a friendly family who treat their guests sincerely. Family room is comfortable for four of us to set our futons for good night sleep. Down comforters kept us warm during the night. Breakfast is good with selections of bread, noodles or rice, cereal, yogurt, milk, coffee, tea, juice. They have kids play one, ping pong, and a grand piano for guest to hang out. The only downside is that there is limited selection of food (only frozen food) for dinner. Ok for a day or two. They do have a shared kitchen, fridge, and dining hall for guests to use. So bring your own groceries if you want to have freshly cooked dinner.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Mar 2023 on Hotels
5 out of 5
by A verified traveler

Posted 25 Feb 2023 on Hotels
Comment from Hotel Management
6 Mar 2023 by Kagura White Horse Inn, Hotel Management
この度はかぐらホワイトホースインにお泊り頂き誠にありがとうございます。かぐらスキー場は、ゴールデンウィーク明けまでやっておりますので、また機会がありましたら是非お越しくださいませ。スタッフ一同、心よりお待ちしております。
5 out of 5
by A verified traveler

Posted 2 Feb 2023 on Travelocity
Simple and cozy! This is exactly what I needed. Very nice staff and the older man speaks pretty good English. Also they all speak a little English. 3 minute walk to the Gandala. Be aware of the gandala and bus schedule plus how long it could take you to get down the mountain. This will save you a lot of time and taxi money to get back to the train station
Comment from Hotel Management
4 Feb 2023 by Kagura White Horse Inn, Hotel Management
Thank you for yoru staying with us. We are glad that you enjoyed here. We are looking forward to seeing you again! Thank you.
5 out of 5
by A verified traveler

Posted 11 Jan 2023 on Wotif
Hosts were warm and generous and spoke English well. Hotel is a 2 min walk to gondola to amazing Kagura snow. Bus stop right out front too. Kitchen facilities to cook and also some basic meal options and vending machines.
Comment from Hotel Management
14 Jan 2023 by Kagura White Horse Inn, Hotel Management
Thank you for your staying with us. We are glad that you enjoyed here. We are looking forward to seeing you again! Thank you.
5 out of 5
by A verified traveler

Posted 8 Jan 2023
Nice place to visit and enjoy. And room also clean Staff also friendly
Comment from Hotel Management
9 Jan 2023 by Kagura White Horse Inn, Hotel Management
Thank you for your staying with us. We are glad that you enjoyed here. We are looking forward to seeing you again!Thank you.