Ratings based on 477 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Nice, traditional Japanese accommodations and service. Set menus for each meal, served in the rooms.
by A verified traveler
Posted 16 May 2024
Very nice traditional ryokan! Our room had a private Onsen located within it, which was very nice. We had meals served to us in our room which consisted of traditional Japanese meals. Very nice staff. Close to the main shopping street and train station. Beautiful area.
by A verified traveler
Posted 26 Apr 2024
We stayed at this ryokan for 2 days, and we really like it, especial the onsen and the lady was introduce us to the room, and service us the dinner and breakfast, I forgot to ask her name, we like her so much, we hope she have a good health and happy in her life and her job, we will come back to visit her later. The ryokan is old but quite nice, and clean. It is close to the train station, and close to the shopping street. We was enjoy there for the last 2 days in Japan. The food is good, first time in my life have a lot of sashimi like that time, I will keep it in my memory. I hope I can come back to there soon.
by A verified traveler
Posted 20 Apr 2024
by A verified traveler
Posted 3 Apr 2024
The kaiseki dinner and breakfast were the stars of the show. The authentic traditional Japanese inn (ryokan) was very evident in the room and the building's ageless architecture. Although it shows its age, it does so in authenticity, you cannot manufacture the feel and timelessness of Japanese culture. The essence of it is mainly the service, efficient, respectful and loving. Our hostess took care to make us comfortable , well fed, and well informed. With her broken english, she conveyed warmth and excitement as she must have with the many many guests that have come through this classic ryokan.
Highly recommended if you're looking for a real ryokan experience in Hakone.
by A verified traveler
Posted 30 Mar 2024
Excellent services and amazing private onsen experience!
by A verified traveler
Posted 13 Mar 2024
The seasonal food is very good (and quite a lot!) The property has this great rustic feel that I really enjoyed.
by A verified traveler
Posted 13 Mar 2024
by A verified traveler
Good stay
Posted 26 Feb 2024 on HotelsOverall we enjoyed our stay at this hotel. Dinner was served at 6pm which we initially thought was a bit early but there were so many courses it took us ages to eat! Can’t fault the amount of food and despite us both being big eaters, we couldn’t finish it all. The beds were also surprisingly comfortable and breakfast was also big. Some points for improvement given the price: (i) 3pm check in and 10am check out is one of the tightest times we’ve had across our stay (ii) not much choice for dinner time nor 30 minute private onsen (iii) the table in our room was quite damaged and could do with a repaint on the edges. Only something minor but given there was only the table and two chairs in the room to begin with, it really stood out (iv) room was smaller than expected.
by A verified traveler
Posted 24 Feb 2024
Our first stay at a traditional Ryokan and it was wonderful, a complete wind down from our 3 days in Tokyo! The private onsen which we reserved at check in was wonderful! And then we had the Kaiseki dinner and breakfast in our room which was a wonderful experience! Staff were all so friendly and accommodating when we left our back before departing for some more site seeing after check out! Highly recommend this ryokan if you are heading to Hakone!
