Ratings based on 54 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Apr 2024
by A verified traveler
Posted 28 Mar 2024
Heavenly! They provide free shuttle to the main train station. Food is amazing, but you need to like Japanese food. Onsen is so relaxing.
by A verified traveler
Posted 5 Nov 2023
Great place. The staff was very friendly and helpful. Room was clean and excellent. Kaiseki meals were great.
by A verified traveler
Posted 16 Oct 2023
Best place I’ve ever stayed at
by A verified traveler
Posted 10 Apr 2023
Their service overall was very pleasant, the facilities were amazing including the private onsen. Only couple of complaints is their English was a bit limited, the property was easy to miss when navigating to it on Google Maps, and they left us to figure out how to set up our futons.
by A verified traveler
Posted 17 Apr 2019 on Travelocity
We loved the private terrace with Onsen. The food was wonderful!
by A verified traveler
Posted 26 Mar 2019
Beautiful facility and rooms, very comfortable. Extremely polite and friendly staff
by A verified traveler
Posted 9 Mar 2019 on Hotels
The room was spacious and comfortable. The hot spring attached to the room is amazing. Two toddlers were having so much fun.
The problem is that only one high chair available at the restaurant, the other toddler has to be squeezed into a small booster seat.
And there were many stairs from the restaurant to the room, which made it a bit dangerous to carry toddlers and climb the stairs at the same time.
But they are provided a separate room for us with the kids at the restaurant.
Overall experience is not bad
Recommended
for Everyoneby A verified traveler from Singapore
Traditional ryokan that's exceptional
Posted 27 Jul 2017Facilities of ryokan rare well designed to not give feeling of busyness, with staff every ready to please. Since this is a very traditional ryokan, we didn't really mind that few staff could communicate in English (we were really the minority).
Recommended
for Everyoneby A verified traveler from seattle
Cultural experience, amazing food
Posted 31 May 2017Japanese countryside, worthwhile culinary experience at Ryokan. Relaxing setting, indoor and outdoor hot baths on site, they give you traditional robes to wear on site. We did a beautiful walk from town to Ryokan through local residential neighborhoods, temple, shrines, vegetable gardens. Futon beds in rooms. Kind staff, limited English.
