Ratings based on 261 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
First time staying with as a family of 3 with a young toddler. Half board included breakfast and dinner which was different for the 2 nights we stayed. Great rooms, clean and spacious. Hotel exterior was also very peaceful and nice. Staff were very friendly and spoke good English. Superb service. Will be back again!
by A verified traveler
Posted 18 Apr 2024
Gorgeous gardens and a massive outdoor bath made this a special stay.
by A verified traveler
Posted 21 Feb 2024
Great kaiseki dinner and breakfast.nice onsen bath and beautiful hotel ground. I will be back!
by A verified traveler
Posted 16 Aug 2023 on Hotels
by A verified traveler
Just excellent.
Posted 19 Jan 2023 on HotelsThe annex was just perfect for a special family trip with kids. The service was incredible. Will definitely go back.
by A verified traveler
Posted 14 Jan 2023 on Hotels
It’s so nice to be with family and friends. Staffs are very nice and helpful.
by A verified traveler
Fabulous!
Posted 18 Sep 2022 on HotelsIt was the best Japanese style Ryokan I’ve ever stayed!! Especially open air bath (Rotenburo) with Mt. Yufu view was wonderful!
by A verified traveler
Posted 8 Jun 2022
Nice mix of tradition and modern. Beautiful garden, clean comfy baths, and well trained staffs… just perfect!
I recommend this place to anyone!!
by A verified traveler
Posted 5 Apr 2019
by A verified traveler
Posted 15 Feb 2019
The hotel is clean and the staff is very nice. One more special point is the staff would bring us to the facilities instead of just showing the map. And, my package included half board, they also introduce the food no matter in dinner or breakfast, so considerated. Highly recommend!