Ratings based on 315 Verified Reviews

4.7 out of 5
87% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 29 Nov 2022
most of things are self-service , good or bad ? everything's depend on you.
Comment from Hotel Management
8 Jan 2023 by Yufuin Tabinokura, Hotel Management
Thank you very much for your lovely comment.We wish you a good day.
5 out of 5
by A verified traveler

Posted 1 Nov 2022
Very good accommodation. I stayed with a big family of older folks and young children, so my rooms at the first level were perfect for me.
5 out of 5
by A verified traveler

Recommend

Posted 23 Dec 2019 on Hotels
Good place with good onsen. The room is very clean and the staff are very nice.
Comment from Hotel Management
23 Dec 2019 by Tabinokura, Hotel Management
Thank you for your valuable feedback. We hope to see you again in the future. Till then, have a good day^^ Yufuin Tabinokura
5 out of 5
by A verified traveler

Posted 4 Dec 2019
The large, high-ceilinged rooms were nice, as were the common spaces, onsen baths, and free bicycle rentals (though we didn't use them because it was cold). The staff was very helpful, especially when pointing out places to eat in town. The location is a bit off the beaten path, but we found the location charming and not difficult to reach, given that the town is fairly small and mostly flat.
Comment from Hotel Management
4 Dec 2019 by Front Staff, Hotel Management
Thank you very much for your valuable feedback. We hope to see you again in the future. Till then, have a good time ^o^ Yufuin Tabinokura
5 out of 5
by A verified traveler

Posted 26 Nov 2019
The staffs are very friendly and helpful. The rooms are very clean and cosy. Provide additional services and facilities which my children love very much. Such as bicycles, music guitar, drink machines, snookers tables, etc. We enjoy the family onsen too.
Comment from Hotel Management
26 Nov 2019 by Yufuin Tabinokura, Hotel Management
Thank you for your review. Have a good day^o^
5 out of 5
by A verified traveler

Great experience

Posted 26 Nov 2019 on Hotels
Great experience. The staff is nice and helpful. The room is clean. Location is quite good, though it is a bit difficult to locate as we drove there at night. It’s dark outside. The room is comfortable although it is not spacious as I thought. The bathroom is small. And the bathtub is too tall for my grandmother to use. In general, we had a great stay and recommend this guesthouse for others!
Comment from Hotel Management
26 Nov 2019 by Yufuin Tabinokura, Hotel Management
Dear Guest Thank you very much for your stay and valuable review. Have a nice day. We await for your next arrival. Regards.
5 out of 5
by A verified traveler from Vancouver

Posted 22 Oct 2019
Really nice place. Staff very friendly and helpful and spoke great English which really helped us. Definitely recommend this place.
Comment from Hotel Management
22 Oct 2019 by Yufuin Tabinokura, Hotel Management
Dear Guest, Thank you very much for your stay and valuable review. Have a nice day and we wish you visit us again. Have a nice day.
5 out of 5
by A verified traveler from Sydney Australia

Posted 6 Oct 2019 on Wotif
All the staff were very helpfull and couldn’t do enough for you very friendly
Comment from Hotel Management
7 Oct 2019 by Front Desk, Hotel Management
Thank you so much for your lovely reviews. We hope to see you again in the future. Till then, have a good day. Regards, Yufuin Tabinokura
5 out of 5
by A verified traveler

Posted 23 Sep 2019 on Hotels
Comment from Hotel Management
23 Sep 2019 by Front Desk, Hotel Management
Dear Parita, thank you very much for your reviews. We hope to meet your family again in the future. Till then, have a good time^^ Best Regards, Yufuin Tabinokura
5 out of 5
by A verified traveler

Posted 1 Aug 2019 on Hotels
Comment from Hotel Management
2 Aug 2019 by Front Desk, Hotel Management
Thank you very much^o^ We hope to see you again in the future. Have a good day :)