Ratings based on 34 Verified Reviews

4.4 out of 5
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 Apr 2024
Staff were super helpful even though language was a little barrier. Room had a beautiful view of the lake. The only thing I didn’t like was the vanity basin being positioned in the entry way (not the bathroom) - very impractical.
Comment from Hotel Management
27 Apr 2024 by Jenny, Hotel Management
Thank you for your valuable opinionWelcome your next visit
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jan 2024
3 out of 5
by A verified traveler

Posted 31 Dec 2023
The cleanliness of the hotel could improve. Friendly staff, parking was convenient and within walking distance.
5 out of 5
by A verified traveler

Posted 29 Dec 2023
Newly remodeled. Very clean. Good location. Management was very responsive and helpful. Will stay here again if coming back to the area.
5 out of 5
by A verified traveler

Posted 19 Dec 2023
Location is very good. Lots of restaurants nearby. Hotel was recently renovated.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Aug 2023 on Hotels
5 out of 5
by A verified traveler

Posted 5 Jun 2023 on Hotels
Visited June 2023, overall great experience. Good location, nice room with modern amenities (plenty of outlets/USBs, fancy toilet, shower + bathtub). We had a city view room, so did not get pretty view of lake, but public spaces like the lobby and dining area have fantastic lake views. Parking is at local Zhongxing Parking Lot (中興停車場), less than 5 min walking. Free parking from 12 noon to following day 12 noon. Times outside 12 to 12 will be at your own expense at 40 NTD/hr. We parked at 12 noon, before checking in, but needed to leave parking lot again, so called the hotel, and they called in our plates, so we could get in and out for free. Breakfast was a served plate. Slightly different content for kids vs adult. Dining hall was pretty, plating of food was nice, but food flavor is blend, tabasco and ketchup came in handy. Location is convenient, restaurant/street food options readily available. Highly recommend, good value!
5 out of 5
by A verified traveler

Posted 31 Mar 2023
Excellent location; very friendly staff.
Comment from Hotel Management
25 Apr 2023 by Jenny, Hotel Management
It is a great honor to have the opportunity to serve you during your journey, your affirmation is our best encouragement, and we look forward to meeting you again in the beautiful Sun Moon Lake
5 out of 5
by A verified traveler

Two night break at Sun Moon Lake

Posted 13 Mar 2023 on Hotels
Great location overlooking the lake. Very friendly and helpful staff. Lovely breakfast. Large bedroom.
Comment from Hotel Management
25 Apr 2023 by Jenny, Hotel Management
It is a great honor to have the opportunity to serve you during your journey, your affirmation is our best encouragement, and we look forward to meeting you again in the beautiful Sun Moon Lake
5 out of 5
by A verified traveler

Posted 16 Feb 2023 on Hotels
Amazing lake views, clean room, excellent service and convenient location
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