Ratings based on 968 Verified Reviews

4.6 out of 5
100% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 Apr 2024
Very nice services. The staff are very friendly and pay attention to detail.
Comment from Hotel Management
8 Apr 2024 by Fleur de Chine Hotel 雲品國際酒店, Hotel Management
Dear Guest,Greeting from Fleur de Chine Hotel in Sun Moon Lake. I am glad to learn that you appreciated the hotel amenities and would consider staying with us again. Your feedback is critical in helping us provide an outstanding experience to all of our guests. Thank you again and I look forward to welcoming you back!! Kind regards,Victor Chang General Manager of Fleur de Chine Hotel
5 out of 5
by A verified traveler from SUNNYVALE

Posted 25 Mar 2024
Great services
Comment from Hotel Management
27 Mar 2024 by Fleur de Chine Hotel, Hotel Management
Dear Guest,Thank you so much for your kind review! We are very happy to learn that you enjoyed your time with us and we are looking forward to your next visit.Sincerely, Victor Chang General Manager of Fleur de Chine Hotel
5 out of 5
by A verified traveler

Posted 24 Mar 2024
fleur de chine was an amazing hotel to stay at . The service was impeccable so friendly and helpful . I would definitely come back if visiting Sun Moon Lake again. !! We all had a wonderful time !
Comment from Hotel Management
27 Mar 2024 by Fleur de Chine Hotel, Hotel Management
Dear Guest,Warm regards from Fleur de Chine Hotel in Sun Moon Lake. We thank you for taking time to share your review, and we are so glad to learn that you enjoyed your time here. I truly hope our guests can bring good memories back home, re-energized from holidays. Your comments will be shared with our team. We look forward to your next visit and will do our best to ensure you have another wonderful stay with us. Best wishes,Victor Chang General Manager of Fleur de Chine Hotel
5 out of 5
by A verified traveler

Posted 24 Mar 2024
Serene and open view … like the different music show each night ..
Comment from Hotel Management
27 Mar 2024 by Fleur de Chine Hotel, Hotel Management
Dear Guest,Greeting from Fleur de Chine Hotel in Sun Moon Lake. I am glad to learn that you appreciated the hotel amenities and would consider staying with us again. Your feedback is critical in helping us provide an outstanding experience to all of our guests. Thank you again and I look forward to welcoming you back!! Kind regards,Victor Chang General Manager of Fleur de Chine Hotel
5 out of 5
by A verified traveler

Posted 20 Mar 2024
This hotel has one of the best spa facilities, wonderful water jets, showers, hot whirlpools, jacuzzi and cold dip. Sky lounge has spectacular views
Comment from Hotel Management
22 Mar 2024 by Fleur de Chine Hotel 雲品國際酒店, Hotel Management
Dear Guest,Greeting from Fleur de Chine Hotel in Sun Moon Lake. I am glad to learn that you appreciated the hotel amenities and would consider staying with us again. Your feedback is critical in helping us provide an outstanding experience to all of our guests. Thank you again and I look forward to welcoming you back!! Kind regards,Victor Chang General Manager of Fleur de Chine Hotel
5 out of 5
by A verified traveler

Posted 20 Mar 2024
Comment from Hotel Management
10 Apr 2024 by Fleur de Chine Hotel 雲品國際酒店, Hotel Management
Dear Guest,Greeting from Fleur de Chine Hotel in Sun Moon Lake. I am glad to learn that you appreciated the hotel amenities and would consider staying with us again. Your feedback is critical in helping us provide an outstanding experience to all of our guests. Thank you again and I look forward to welcoming you back!! Kind regards,Victor Chang General Manager of Fleur de Chine Hotel
5 out of 5
by A verified traveler

Posted 14 Mar 2024
Comment from Hotel Management
4 Apr 2024 by Fleur de Chine Hotel 雲品國際酒店, Hotel Management
Dear Guest,Greeting from Fleur de Chine Hotel in Sun Moon Lake. I am glad to learn that you appreciated the hotel amenities and would consider staying with us again. Your feedback is critical in helping us provide an outstanding experience to all of our guests. Thank you again and I look forward to welcoming you back!! Kind regards,Victor Chang General Manager of Fleur de Chine Hotel
4 out of 5
by A verified traveler from annandale

Posted 12 Mar 2024
Comment from Hotel Management
3 Apr 2024 by Fleur de Chine Hotel 雲品國際酒店, Hotel Management
親愛的Lee貴賓,非常感謝您特地分享在日月潭的美好經驗,能在您的旅程中成為快樂的回憶是我們的榮幸,謝謝您對雲品溫泉酒店的肯定與鼓勵 。白天走訪步道,夜晚享受飯店的娛樂設施與活動,以山水為樂的自在氛圍,若沒有其它行程安排,我們推薦您下次多停留兩天,確實享受潭邊山意獨特的氛圍與環境,讓身心靈完全放鬆。謝謝您喜愛我們,並誠摯地邀請您再度光臨,體驗雲品的溫暖自在,享受日月潭的悠閒愜意。敬祝 闔家平安‧萬事如意日月潭雲品溫泉酒店 總經理張羽 謹上
5 out of 5
by A verified traveler

Posted 17 Feb 2024
Every thing is great experience
Comment from Hotel Management
19 Feb 2024 by Fleur de Chine Hotel, Hotel Management
Dear Guest,We are very glad that you and your family had a pleasant experience at Fleur de Chine Hotel.Thank you so much for your kind review! We are looking forward to your returning, and we hope to create another excellent vacation experience for you.Sincerely, Victor Chang General Manager of Fleur de Chine Hotel
4 out of 5
by A verified traveler from annandale

Posted 1 Feb 2024
Comment from Hotel Management
22 Mar 2024 by Fleur de Chine Hotel 雲品國際酒店, Hotel Management
親愛的Lee貴賓,非常感謝您特地分享入住雲品的美好經驗,能成為您來到日月潭度假的首選飯店是我們的榮幸,謝謝您對雲品溫泉酒店的肯定 。清晨在面湖房間的陽台上看著寧靜的湖水,感受雲霧的變化,讓身心靈完全放鬆實為一大享受。謝謝您對我們的喜愛,並誠摯地邀請您再度蒞臨,體驗雲品的溫暖自在,享受日月潭的悠閒愜意。敬祝 闔家平安‧萬事如意日月潭雲品溫泉酒店 總經理張羽 謹上