Ratings based on 233 Verified Reviews
3.5 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Construction right outside on the road .very noisy
by A verified traveler from redwood city
Posted 17 May 2024
Great value for the room.
Comment from Hotel Management
17 May 2024 by AJ, Hotel Management
Thank you Robert
by A verified traveler
Total value for the price
Posted 17 Feb 2024 on HotelsSuper easy checkin, friendly front desk, adequate continental breakfast, and in room coffee.
Convenient to Tesla superchargers and lots of food/shopping options.
by A verified traveler
Posted 18 Jan 2024 on Hotels
Clean and comfortable. Nice people.
by A verified traveler
Posted 1 Dec 2023
Friendly staff. Clean, well maintained rooms
by A verified traveler
Posted 29 Oct 2023
They gave our room to another customer after confirming that we would be arriving between 1 and 2 am hours before check in. They insisted we did not have a reservation despite my credit card charges and email confirmations and refused a refund. Do not recommend.
by A verified traveler
Posted 25 Oct 2023
Comment from Hotel Management
28 Oct 2023 by Customer Care Team, Hotel Management
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
by A verified traveler
Posted 22 Sep 2023
Comment from Hotel Management
26 Sep 2023 by Customer Care Team, Hotel Management
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
by A verified traveler
Posted 25 Aug 2023
Comment from Hotel Management
14 Sep 2023 by Customer Care Team, Hotel Management
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team
by A verified traveler
Posted 19 Aug 2023
Comment from Hotel Management
12 Sep 2023 by Customer Care Team, Hotel Management
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
