Ratings based on 996 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Pet hair and overwhelming pet odor makes it hard for me to breathe, due to allergies, and not able to help me
by A verified traveler
Posted 27 May 2024
Staff was very pleasant
by A verified traveler
Posted 21 May 2024
good
Comment from Hotel Management
29 May 2024 by Brand Experience Team, Hotel Management
Hi Mohammad Hasan,Thank you for positively rating your stay!Lilith#Team6
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
31 May 2024 by Brand Experience Team, Hotel Management
Hi Sarah,Thank you for positively rating your stay!Lilith#Team6
by A verified traveler
Posted 19 May 2024
Very good
Comment from Hotel Management
29 May 2024 by Brand Experience Team, Hotel Management
Hi Dwayne,Thank you for the perfect rating!Lilith#Team6
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
31 May 2024 by Brand Experience Team, Hotel Management
Hi James,Thank you for positively rating your stay!Lilith#Team6
by A verified traveler
Posted 12 May 2024
by A verified traveler
Posted 4 May 2024
1 star
Comment from Hotel Management
13 May 2024 by Brand Experience Team, Hotel Management
Hi Vu, We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6
by A verified traveler
Posted 14 Apr 2024
My room was very clean and smelled like it had just been cleaned. The bed was plush and comfy. I only stayed 2 nights but that was enough to not come back. Room 221 had cold water at best and freezing water at worst. I tried showering in the morning and at night. No hot water. The water out of the sink CLEARLY shouldn’t be drank. It tastes awful and not like water should. The parking lot has potholes that will destroy your car and bumpers if not careful.
Comment from Hotel Management
22 Apr 2024 by Brand Experience Team, Hotel Management
Hi Robert,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
by A verified traveler
Posted 14 Apr 2024
Overall a nice room, the area was a little rough looking
Comment from Hotel Management
22 Apr 2024 by Brand Experience Team, Hotel Management
Hi Hala,Thank you for positively rating your stay!Lilith#Team6
