Ratings based on 333 Verified Reviews

4.6 out of 5
89% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 17 Jun 2024
Location is everything and the Feathers is right in the heart of the very lovely Helmsley. Room was very comfortable in an annex at the back of the property. The breakfast was very good, the chef can poach an egg properly which can often be a challenge. Only down side is limited parking, although there are options for free parking at the end of the main square.
Comment from Hotel Management
18 Jun 2024 by Author, Hotel Management
Good Morning Thank you for your review With kind regards Tracy
5 out of 5
by A verified traveler

Posted 12 May 2024
A lovely hotel right in the middle of the pretty market town of Helmsley so very convenient for shops, bars and restaurants and close to the castle. Breakfast excellent and having dined in ths restaurant in the evening also some good food choices, if not necessarily the cheapest. The room was of a very high standard, very comfortable and spacious. All the staff were very friendly and helpful.
Comment from Hotel Management
1 Jun 2024 by Author, Hotel Management
Good Morning Thank you for your review I am pleased to read you enjoyed your stay and we look forward to seeing you again soon With kind regards Tracy
5 out of 5
by A verified traveler

Posted 4 Apr 2024
Lovely room, friendly staff, lots of nice touches.
5 out of 5
by A verified traveler

Posted 20 Mar 2024 on Hotels
Great location I would stay again.
5 out of 5
by A verified traveler

Posted 6 Mar 2024
Excellent food Credit to the chef
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Mar 2024 on Hotels
5 out of 5
by A verified traveler

Great trip

Posted 18 Feb 2024 on Hotels
Excellent visit to Helmsley.lovely room overlooking the square.dinner and breakfast great. Will definitely recommend and return.
3 out of 5
by A verified traveler

Average for the price paid

Posted 8 Feb 2024 on Hotels
Room was a bit old and in need of a refresh, grouting was a rusty brown colour.
5 out of 5
by A verified traveler

Posted 28 Jan 2024
Very helpful and friendly service. Perfect stay with a dog.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Jan 2024 on Hotels