Ratings based on 290 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Alexandria

This traveler left a rating score only Posted 23 May 2024
5 out of 5
by A verified traveler

Posted 15 Apr 2024
Great staff, very friendly and helpful. 15 minutes on foot from train station close to all main attractions in York center. Me and my fiancé had a lovely time!
5 out of 5
by A verified traveler

Posted 10 Apr 2024
Hotel excellent staff very helpful, very convenient to walk to all amenities, rooms excellent, very clean and comfortable and spacious. Ideal if travelling by train short walk to station. Look forward to staying again. Highly recommended.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Apr 2024
5 out of 5
by A verified traveler

A Little Gem

Posted 15 Mar 2024 on Hotels
We couldn’t recommend this hotel enough. Me and my fiancè stayed for 2 nights in a luxury double and the room was very good with good facilities. It’s the little nice touches such as fresh milk and a hot water bottle in the room. The bed was really comfortable and the hotel is in a good location within walking distance of the main shopping area. The staff were very helpful and friendly throughout our stay. We will definitely be returning.
5 out of 5
by A verified traveler

Posted 13 Mar 2024
Lovely location and very comfortable.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Mar 2024 on Hotels
5 out of 5
by A verified traveler

Beautiful place to stay.

Posted 1 Mar 2024 on Hotels
I had a lovely stay at Jorvik House. The rooms are contemporary, very clean, and stylish. The hotel is on a quiet road directly across from the Museum Gardens, which makes access into York town centre very easy. The bathroom was small but perfect for me (solo traveller) with an amazing waterfall shower. My only criticism is that I found the bed ever so slightly lumpy in places but it didn't stop me from getting a decent night's sleep. Good quality bedding and pillows though. The minibar was a nice addition too. I had a great stay here, the staff are so, so kind and friendly. I only wish I'd booked to stay a bit longer!
3 out of 5
by A verified traveler

Posted 21 Feb 2024
Paint chipping off the wall, a used contact lens in the bathroom, stained blankets, paper thin walls, the door to the bathroom needs replacing. £175 was way too much, also if you advertise a king size bed you should provide it. It was only a double
5 out of 5
by A verified traveler

Great location. Beautiful unique hotel.

Posted 20 Feb 2024 on Hotels
We arrived much earlier than the check in time due to our trains, and the room was available so we were able to check in before midday, but even if we couldn’t, they were happy to look after the luggage. The room was spacious, comfortable, with fantastic views over the museum gardens gates with a short pleasant stroll the the minister (gardens gate shut at 6pm so it’s an extra 1-2minutes to go around). The bed was a decent size, comfortable, warm duvet, 2 pillows each side. It was a fantastic stay and would highly recommend staying here, and we will be back.