Ratings based on 978 Verified Reviews

4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 2 Jun 2024
No negative experience on our stay, but the hotel looks like it’s in need of renovations.
Comment from Hotel Management
4 Jun 2024 by reception, Hotel Management
Thank you for your review
4 out of 5
by A verified traveler

Posted 30 May 2024
easy access to York city
Comment from Hotel Management
30 May 2024 by Reception, Hotel Management
Dear JohnThank you for your review we are pleased that you enjoyed your stay with us here at HI Express york.
5 out of 5
by A verified traveler

Posted 28 May 2024
The service is very good. Also, the location is near the attractions (around 8-10mins car travel time)
Comment from Hotel Management
29 May 2024 by reception, Hotel Management
Dear GuestThank you for your reviewKind regards
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 May 2024
5 out of 5
by A verified traveler

Posted 25 May 2024
Good value for the money. Included parking and breakfast. Close to lots of amenities.
Comment from Hotel Management
26 May 2024 by Briony, Hotel Management
Thank you for taking the time to leave your review we hope to welcome you again in the future
4 out of 5
by A verified traveler

Posted 17 May 2024
Staff all very helpful and polite. Good breakfast choices every morning.
Comment from Hotel Management
19 May 2024 by Reception, Hotel Management
Good Evening Janetthank you for your review, we are pleased that you enjoyed your stay at HI express York. I will pass your comments onto the team.We hope to welcome you back in the future
5 out of 5
by A verified traveler

Posted 14 May 2024
Perfect example of a high quality Express Hotel. Staff were friendly and capable. Hotel was simple but clean and well maintained. Free parking and full breakfast included in price confirmed the value
Comment from Hotel Management
14 May 2024 by Reception, Hotel Management
Hi Christhank you for your review I will pass on your comments to the team
2 out of 5
by A verified traveler

Posted 12 May 2024
Comment from Hotel Management
29 May 2024 by Reception, Hotel Management
Dear Guest Thank you for your review. We use all information given to improve standards and provide our guests with a comfortable stay.Kinds regards
5 out of 5
by A verified traveler

Posted 4 May 2024
Comment from Hotel Management
25 May 2024 by Reception, Hotel Management
Thank you for your reviewKind regards
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Great price, very good value, will use again
Comment from Hotel Management
29 Apr 2024 by Reception, Hotel Management
Thank you for your kind review.