Ratings based on 958 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Great stay! Clean and comfortable. Close to everything!
by A verified traveler
Posted 11 Jun 2024
Central to York as my mum has mobility problems
by A verified traveler
Posted 7 Jun 2024
The view of the tower from the Hilton is amazing, food also very good
by A verified traveler
Posted 3 Jun 2024
The property is very close to the on-off bus which we really enjoyed. It is close to the York Museum which is absolutely a must see.
We walked a lot in York and found our location to be acceptable. If you are not a big “walker”, then you might want to stay closer to the center.
The hotel was great. The breakfast was very good. The valet attendants were friendly. Valet parking is kind of pricey but pretty average for our experience in the UK.
Room was comfortable and clean. Would recommend this hotel.
by A verified traveler
Posted 1 Jun 2024
Think about air conditioning
by A verified traveler
Posted 27 May 2024
Excellent location; very comfortable room; friendly staff and comfortable dining area.
by A verified traveler
Posted 17 May 2024
by A verified traveler
Posted 17 May 2024
Overall had a good stay. Friendly and helpful staff. The city wall is very close to the hotel. The Clifford’s tower is right outside of the hotel. Shambles is less than half a mile away. It is convenient to get there before the big crowds show up.
by A verified traveler
Posted 15 May 2024
The Hilton York was very good. The staff was extremely helpful with information, walking navigation, highlights of the city. We were only there for one night and we got to see a lot of York and eat in some very nice restaurants. York is very beautiful. The room was fine, nothing to report that was a problem. I would recommend this hotel and York.
by A verified traveler
Posted 13 May 2024
The hotel was spotless, the car valet guy was a pleasure to know and was always on hand to help. The rooms were spotless, but way too hot. No air con and the windows only opened slightly. I would not like to be there during the summer! We booked a family room and still had people outside of our room shouting at 330am! Not a family kind of hotel at all, too many groups of adults swearing and shouting. We couldn’t even drown out any noise in the corridor as our bathroom fan didn’t work, which wasn’t great for any bathroom activities! Perfect location for the centre and shops/bars a small walking distance. The staff at the hotel were super helpful and polite at all times, just wouldn’t stay there as a family again.
