Ratings based on 277 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 May 2024
I was staying in the property for four nights, spending most days sightseeing. For a double room it was a bit cramped, but for a single traveller on a tight budget perfectly sufficient. The room was equipped with an electric kettle and a mini-fridge, which was convenient for a few day stay. The room also contained a well-stocked toilet (which however needs a hook for a towel) and a shower cabin opening to a room - not what I expected but not really a problem (if you can figure out how to set water temperature). I found opening the front and room doors with a card very practical and easy. Property is in general quiet, but other guests can be heard. Most of York attractions are located within 20-30 minutes walk from the property and personally I found no need for public transport in this town, I happily hiked all over it. And a tip for future guests: on your way to York Minster you will pass Aly's Bakery: their San Sebastian cheesecake is heavenly, not to be missed!
Comment from Hotel Management
4 Jun 2024 by Helen, Hotel Management
Thank you for taking the time to review.
by A verified traveler
Posted 5 Mar 2024
The property is okay but a little bit old. The cleaning is in the UK standard. The place is 20 min from the city centre in a quiet and safe area.
by A verified traveler
Posted 20 Feb 2024 on Hotels
Very nice room short walk into town center very polite and help staff definitely book again
Comment from Hotel Management
26 Feb 2024 by Kay - Diamonds, Hotel Management
Thank you for your review.We hope to accommodate you again in the future.
by A verified traveler
Shocking
Posted 10 Dec 2023 on HotelsMinging room to be honest
Staines on walls .. wall paper hanging off
All chrome rusty
Shower door covered in grime on seals
Whole place had a wierd smell and extractor fan rattled all night.
Avoid
by A verified traveler
Posted 5 Dec 2023 on Hotels
by A verified traveler
Posted 29 Oct 2023
Contact prior to my stay was a little problematic but on the day itself the people I spoke to were friendly and very helpful
by A verified traveler
Posted 24 Sep 2023 on Hotels
Basic accommodation, clean and adequate.
by A verified traveler
Posted 10 Aug 2023
I didn't like anything I was told I would be on the first floor double bed but when I got there the owner said go round the back and gave me the key safe code which opened on a bedroom on the ground floor the bathroom was moldy and dirty I am reporting it to the council environmental and hotel inspector don't go pay the extra for a better hotel
by A verified traveler
Posted 6 Aug 2023 on Hotels
by A verified traveler
Posted 29 Jul 2023 on Hotels
