Ratings based on 475 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Apr 2024
The stay was inexpensive and, because it was shown as a Wyndham property, had my expectations high. I was disappointed in the stains on the bedding, the condition of the bathroom, the noise when the upstairs room ran water, and the poor selection for breakfast.
Comment from Hotel Management
20 Apr 2024 by Manager, Hotel Management
Hello Gary,We appreciate your feedback and regret to hear about your experience. Our team prioritizes cleanliness and maintenance, so this will be looked into. Rest assured, we strive for all guests to leave satisfied.
by A verified traveler
Posted 16 Apr 2024
Disgusting- cockroaches, black mold on shower curtain, owners/staff rude & abrasive. Made excuses & final statement was "what do you want me to do about it?!" Wouldn't even give creamer when asked & rude when asked for towels. Never have advertised discount for stay.
Comment from Hotel Management
17 Apr 2024 by Manager, Hotel Management
Hello Tiffany, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
by A verified traveler
Posted 3 Apr 2024
Old
Comment from Hotel Management
4 Apr 2024 by Manager, Hotel Management
Hello Beth, We are sorry to hear you found the hotel to be old. Our team is continually working to maintain and improve our property to enhance our guests' experience. Your feedback is valuable and will be shared with the management for further consideration.
by A verified traveler
Posted 17 Mar 2024
We stayed because there was a “continental breakfast” the continental breakfast was waffles, cereal, toast, or an oatmeal cream pie. The pool room was so cold we wore coats, and the pool was so cold the kids could hardly stand to be in it. Might be a good budget place to stay for adults without kids, but I wouldn’t stay as a family with kids again.
Comment from Hotel Management
19 Mar 2024 by Manager, Hotel Management
Hello Amanda, We appreciate your feedback and apologize for any inconvenience you experienced. Your comments will be shared with our team for their review. We strive to provide a comfortable stay for all guests and will take your comments into consideration for future improvements. Thank you for staying with us, and we hope to welcome you back in the future.
by A verified traveler
Posted 29 Feb 2024
Very satisfied
Comment from Hotel Management
2 Mar 2024 by Manager, Hotel Management
Hello Ross,We are delighted to hear that you had a satisfactory experience during your stay. Your positive feedback is truly appreciated, and we hope to welcome you back in the future for another enjoyable visit.
by A verified traveler
Posted 24 Feb 2024
Bathroom needs upgrade
Comment from Hotel Management
24 Feb 2024 by Manager, Hotel Management
Hello Louise,We appreciate your feedback regarding the bathroom and will share it with our management for future improvements. Your comments are valuable to us as we strive to enhance our guests' experiences.
by A verified traveler
Posted 20 Feb 2024
Easy check in, good room and the staff was friendly. Close to lots of restaurants, but probably not good to walk.
Comment from Hotel Management
23 Feb 2024 by Manager, Hotel Management
Hello James,We are delighted to hear you enjoyed our seamless check-in process, comfortable accommodations, and friendly staff. It's great to know you found our location convenient to various dining options. We appreciate your feedback regarding walking and encourage guests to use caution when exploring the area on foot for their safety.
by A verified traveler
Terrible Experience - Do NOT go here!
Posted 2 Jan 2024 on HotelsWe came for 1 night with my family on our way to CO. We decided on this place based on the swimming pool and included breakfast. OMG - it was gross! not only did we have a dark sticky 'chocolate like' substance on the inner sheets of our bed, but the pool had floating brown items and had a greenish-yellow hue... so we slept in our clothes and when we woke for breakfast it was non-existent and what was there was spoiled milk and dark tainted OJ.... coffee was OLD and undrinkable. We would like our money back and then some - but we were just happy to put in our rearview mirror!! This was Terrible way to start our vacation - very disappointing!
Comment from Hotel Management
8 Jan 2024 by Manager, Hotel Management
Dear Guest, Thank you for bringing your experience to our attention. We apologize for any inconvenience you encountered during your stay. The cleanliness of our rooms and facilities is of utmost importance to us, and we strive to exceed our guests' expectations. Your feedback will be shared with our housekeeping and maintenance teams to ensure this is an isolated issue. We recommend reaching out to our management directly to discuss your concerns further. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.
by A verified traveler
Posted 31 Dec 2023
Comment from Hotel Management
3 Jan 2024 by Manager, Hotel Management
Hello Christine, We apologize for any inconveniences you may have experienced during your stay. We value your feedback and encourage you to reach out to us directly, so we can address your concerns and improve our services. We strive to provide a positive experience for all our guests and appreciate your input.
by A verified traveler
Posted 24 Dec 2023
We needed a place where we could bring our pets with no hassle and they were great. We got a good non smelly room.
Comment from Hotel Management
27 Dec 2023 by Manager, Hotel Management
Hello Tanya,Thank you for choosing us for your stay and for appreciating our pet-friendly policy. We're delighted that you found your room to be comfortable and odor-free. We hope that you and your pets had a pleasant experience staying with us.
