Ratings based on 73 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2023
Staff are reception desk were exceptional. One in particular, from memory her name was Sergi, or something similar. She helped me with taxi, restaurant and sites to see in Trabzon and surrounding region.
by A verified traveler
Perfect
Posted 31 Oct 2023 on HotelsEverything was perfect
by A verified traveler
Amazing
Posted 9 Jul 2022 on HotelsComment from Hotel Management
31 Jul 2022 by Aselia Hotel, Hotel Management
Thank you for sharing this nice review with us. We will be happy to welcome you and your family again.
by A verified traveler
Posted 2 Jul 2022 on Hotels
Comment from Hotel Management
3 Jul 2022 by Aselia Hotel, Hotel Management
Thank you for your feedback. We hope you come again :)
by A verified traveler
What hospitality?
Posted 1 Feb 2022 on HotelsVery unfortunate that the staff at the hotel made our life more difficult and caused problems throughout our stay.. From the way they handled guests or dealt with issues, they seriously need to consider whether they are in the hospitality sector
by A verified traveler
Not bad but can be better if improved some areas
Posted 24 Jul 2021 on HotelsNot a bad hotel.. We had some inconvenient situations like.. Water was cut off for about 5 hours.. The breakfast was acceptable to some extent.. Bakery items are minimal and not fresh.. Cleaning is not pleasant.. Only replacing shower gel and towels and the bed quickly without cleaning surfaces and carpets... Location in vital... Some staff are very good and some other need to be trained.. They customer requests... Either dont understand or ignoring them
by A verified traveler
Definitely staying there again
Posted 22 May 2021 on HotelsGreat service
Clean facility
Amazing staff
Good food
Seamless check in
Close parking
Would definitely stay there again
Comment from Hotel Management
11 Jun 2021 by Ferit Birinci, Hotel Management
Thank you for your kind words, we can't wait for you to come again.
Regards,
by A verified traveler
Posted 2 Dec 2020 on Hotels
Great Hotel with great staff
Comment from Hotel Management
22 Jan 2021 by aselia hotel , Hotel Management
harika yorumunuz için teşekkür ederiz . tekrar görüşmek dileğiyle . sağlıkla kalın
by A verified traveler
Posted 4 Sep 2020
I expect better room Many things are missing in the room like a small table and the Internet servers are very bad
by A verified traveler
Posted 3 Sep 2020 on Hotels
