Ratings based on 424 Verified Reviews

3.9 out of 5
74% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Good Hotel near JR Station

Posted 26 Oct 2023 on Hotels
Great location easy walk from JR Station.Very helpful desk staff even comes with a complementary breakfast and free coffee until 10am.
5 out of 5
by A verified traveler

Great value, safe n clean.

Posted 14 Oct 2023 on Hotels
Great location, helpful staff, clean, safe n reasonable price. Keep up the good work !
5 out of 5
by A verified traveler

Posted 15 Feb 2023
Comment from Hotel Management
1 Apr 2023 by 東横イン新横浜駅前新館フロント, Hotel Management
この度はご宿泊いただきありがとうございました。またのお越しをお待ちしております。
4 out of 5
by A verified traveler

Posted 21 Nov 2022
Face towel was not clean.
Comment from Hotel Management
17 Dec 2022 by フロントスタッフ, Hotel Management
この度はご宿泊いただきありがとうございます。フェイスタオルが不衛生だったとのこと、ご不便をおかけして申し訳ございません。清掃スタッフへタオルの確認もしっかり行うよう徹底いたします。貴重なご意見をありがとうございました。またのご利用をお待ちしております。
5 out of 5
by A verified traveler from Dublin

Posted 30 Sep 2019
Very handy to the station Generous sized single beds Pleased to see toiletries in pump containers vs little plastic bottles
4 out of 5
by A verified traveler

Posted 29 Jun 2019
All staff have good servicemind.Clean room and good environment.Low price.
Comment from Hotel Management
23 Jul 2019 by Toyoko Inn Shin-yokohama ekimae shinkan, Hotel Management
Thank you for your heart-warming message. We have enough for convenient environments and reasonable prices. We are happy that you felt good servicemind in us. We are looking forward to seeing you again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Apr 2019
5 out of 5
by A verified traveler

Posted 15 Feb 2019
Really good breakfast. Good coffee, nutritious food. Crowded with other Japanese guests.
5 out of 5
by A verified traveler

Posted 10 Feb 2019
Good. I don’t have any comments on that. I’m loookimg forward to coming to this hotel again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Nov 2018 on Hotels