Ratings based on 249 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Very close to the train lines. Lots of food options and close to many shops. Highly recommend if you’re headed to Kamakura and Enoshima as it’s a good midway point, direct train lines to both locations. Also easily accessible to Haneda airport with 1 transfer. We did not try their breakfast.
Comment from Hotel Management
22 May 2024 by フロント 永野, Hotel Management
Thank you very much for staying at Smile Hotel Shonan Fujisawa.We are delighted to receive compliments on the location.We sincerely look forward to seeing you again.
by A verified traveler
Posted 17 May 2024
3 minutes to Fujisawa station, many foods and shopping around. Convenient to go Kamakura,Enoshima for site seeing. Hotel 1st floor has 7/11 very convenient.
Comment from Hotel Management
22 May 2024 by フロント 永野, Hotel Management
Thank you very much for staying at Smile Hotel Shonan Fujisawa.It seems that you were able to spend a comfortable time, and we are also happy.We sincerely look forward to seeing you again.
by A verified traveler
Posted 1 Apr 2024
The staff was very friendly and helpful.
Comment from Hotel Management
3 Apr 2024 by Front desk Izuka, Hotel Management
Thank you for your review.We will continue our effort to provide the best service for the guests.We are looking forward to seeing you again.
by A verified traveler
Posted 21 Dec 2023 on Hotels
Comment from Hotel Management
28 Dec 2023 by Smile Hotel Front, Hotel Management
Thank you for your excellent evaluation.All of our staff are looking forward to the day when we can welcome you again.
by A verified traveler
Posted 31 Jul 2023
Great stay. Very close to the train station, a 7-11 on the ground floor and rooms were clean and comfortable
Comment from Hotel Management
24 Aug 2023 by Smile Hotel Fujisawa, Hotel Management
Thank you for using Smile Hotel Shonan Fujisawa.We are glad that you had a comfortable stay.We look forward to seeing you again.
by A verified traveler
Posted 3 Jul 2023
Clean rooms and overall very lovely staff. and 7/11 downstairs is very convient!
Comment from Hotel Management
26 Jul 2023 by From the front desk of Smile Hotel Shonan Fujisawa, Hotel Management
Thank you for staying at our hotel.We would also like to thank you for giving us the highest rating of 5.We just opened 3 years ago, but we put a lot of effort into cleaning to keep it clean.There is a restaurant on the 2nd floor of the building, so it is popular with many customers.Thank you for your contribution.We are looking forward to the day when we can welcome you again on another occasion.
by A verified traveler
Posted 27 Jun 2023 on Hotels
Comment from Hotel Management
11 Jul 2023 by スマイルホテル湘南藤沢, Hotel Management
この度はスマイルホテル湘南藤沢をご利用頂きまして誠にありがとうございます。また満点のご評価を頂きましたこと重ねてお礼申し上げます。またのご来館を心よりお待ち申し上げております。
by A verified traveler
Posted 1 Apr 2023 on Hotels
Comment from Hotel Management
4 Apr 2023 by フロント 土井, Hotel Management
この度はスマイルホテル湘南藤沢のご利用誠にありがとうございます。またのご利用お待ちしております。
by A verified traveler
Posted 27 Mar 2023
Excelente
Comment from Hotel Management
13 May 2024 by Front desk staff Izuka, Hotel Management
Thank you for your stay in our hotel.We hope that you satisfied to stay at our hotel comfortable.We will continue our effort to provide the best customer service and guest rooms for our guests.We are looking forward to see you again.Thank you for your good review.
by A verified traveler
Family Visit
Posted 1 Mar 2023 on HotelsComment from Hotel Management
10 Mar 2023 by スマイルホテル湘南藤沢, Hotel Management
この度はスマイルホテル湘南藤沢のご利用誠にありがとうございます。また満点のご評価重ねてお礼申し上げます。。またお待ち申し上げております。
