Ratings based on 66 Verified Reviews
3.7 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 May 2024
Kinda old
by A verified traveler
In Japan?
Posted 28 Oct 2023 on HotelsOddest of hotels. It’s a 10 story hotel that in reality a wedding chapel with rooms. My 10th floor room had three small windows with bathroom glass obscuring any view, and was decorated with plastic ivy.
A couch with stained upholstery graced one end of the room, but as there were no table or bedside lamps, there was no reason to sit on it.
by A verified traveler
Posted 24 Aug 2023
We are not sure why there was a dog-themed event going on. The hotel was nice, staff were great, but we didn't see any indication of it beforehand and it was quite a surprise.
by A verified traveler from Tokyo
Posted 8 Aug 2020
Good facility bad management. Room as shown on picture the reason I selected this place. When I checked in, they tried to put me in a poorer room w then audacity to tell me it was an upgrade. It took me an hour to straighten out the bait and switch. In the end the manager reluctantly gave me a decent room. Had I been unable to articulate in Japanese the overall experience would have been horrible.
by A verified traveler
Posted 7 Nov 2019
by A verified traveler
Posted 27 Sep 2018 on Hotels
Comment from Hotel Management
5 Oct 2018 by 湘南クリスタルホテル, Hotel Management
ご利用誠にありがとうございました
またのご利用お待ちしております！
by A verified traveler
Posted 26 Jun 2018 on Hotels
by A verified traveler
Posted 14 Apr 2024
by A verified traveler
Posted 17 Mar 2024
by A verified traveler
Posted 12 Feb 2024
安いので仕方ないと思いましたが、全体に汚いです。
