Ratings based on 260 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2024
by A verified traveler
Posted 11 Apr 2024
by A verified traveler
Posted 4 Apr 2024
Comment from Hotel Management
6 Apr 2024 by Yang, Hotel Management
Thank you for your good review. We look forward to seeing you again.
by A verified traveler
Posted 23 Mar 2024
We had a pleasant stay. We were on the go most of the time.
Comment from Hotel Management
29 Mar 2024 by Yang, Hotel Management
Thank you for sharing your review with us.We will continue our effort to provide the best service for our guests.Hotel IMalle Haneda
by A verified traveler
Posted 18 Mar 2024
The property was very clean and quiet.
Comment from Hotel Management
29 Mar 2024 by Yang, Hotel Management
Thank you for sharing your review with us.All of our employees are relieved to hear that you were satisfied with the room.We would also like to thank you for your kind words of praise.Thank you very much.Hotel Imalle Haneda
by A verified traveler
Posted 12 Mar 2024
All good, it worked just fine for our short stay - MAHALO
Comment from Hotel Management
14 Mar 2024 by wang, Hotel Management
Thank you very much for using our hotel.All of our employees are very happy to see that our customers were satisfied.We will continue to work even harder,We look forward to your next visit.
by A verified traveler
Posted 11 Mar 2024
Comment from Hotel Management
6 Apr 2024 by Yang, Hotel Management
Thank you for your good review. We look forward to seeing you again.
by A verified traveler
Posted 8 Mar 2024
When I walked in the room was absolutely freezing. Tried to turn the AC on. It wouldn’t work then I got help from front desk finally got the heat going but the flat washer pointing towards the room. It was just a mess in one word I wouldn’t stay there. I wouldn’t recommend it to anyone else.
Comment from Hotel Management
9 Mar 2024 by Yang, Hotel Management
Thank you very much for using Hotel I Mare Haneda. We deeply apologize for the inconvenience caused regarding the air conditioner at our hotel.If you have any problems, please feel free to contact the front desk. All of our staff will continue to work hard to become a better hotel. We look forward to your next visit. Hotel Imalle Haneda
by A verified traveler
Posted 25 Feb 2024
Comment from Hotel Management
9 Mar 2024 by Yang, Hotel Management
Thank you very much for your good review.We look forward to seeing you again. Hotel Imalle Haneda
by A verified traveler
Posted 28 Jan 2024
This was my first time staying in Tokyo. Front desk worker Rina was very kind and accommodating. For foreigners staying here, be sure to use the grey remote for air conditioning and heating. I did not know what it was for, but I quickly found out as it was very cold! Also, the wifi password was not correct, it was a simple English typo. Otherwise, it was a great hotel!
Comment from Hotel Management
17 Feb 2024 by wang, Hotel Management
Thank you so very much for your positive review of our hotel. Your comments go a long way to provide our staff with confidence and supportand we appreciate that. In addition, we want to serve our guest for the best reasonable price which suits the necessary facilities of our hotel.Despite this, we hope to be able to welcome you back on a return visit to us.
