Ratings based on 348 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Mar 2024
The capsule bunked beds were nice and neat, but mattress too firm for us American who are used to soft mattress. The room is small, but neat. Walkable to train station, convenient stores, and shops.
Comment from Hotel Management
26 Mar 2024 by EN HOTEL Fujisawa, Hotel Management
Thank you for using our service.Thank you for your interest in our hotel.Also, please stop by when you are in the area.Thank you for your post.
by A verified traveler
Posted 1 Jan 2024
Comment from Hotel Management
8 Jan 2024 by EN HOTEL Fujisawa, Hotel Management
この度はEN HOTEL fujisawaにご宿泊頂き誠にありがとうございます。お客様がまたお越し頂ける日をスタッフ一同心よりお待ちしております。
by A verified traveler
Posted 20 Oct 2023
The hotel has been refurbished and is now modern and comfortable. The front desk staff are always courteous and willing to help.
Comment from Hotel Management
31 Oct 2023 by EN HOTEL Fujisawa, Hotel Management
Thank you for your staying at EN HOTEL fujsiawa.We're appliciated to hear your kindly comments.If you have a moment to visit to Fujisawa / Enoshima / Kamakura agein, please choose EN HOTEL fujisawa too.We're looking forward to seeing you soon.
by A verified traveler
Posted 7 Apr 2023
Awesome
Comment from Hotel Management
7 Apr 2023 by FUJISAWA HOTEL EN , Hotel Management
Thank you for using our HOTEL.If you have another chance, please come and stay.Thank you.
by A verified traveler
Posted 4 Jan 2023
The staff went above and beyond to help as I know very little Japanese. Very sweet. Loved location by the river & not fair from train station/stores/ restaurants. Room clean, quiet & last minute find because hated our first place in Enoshima. It was awful, old, and cold despite not being cheap. I paid just as much for 2 single beds last minute than I did for 1 night @ awful place. I was so happy to be here!!!
Comment from Hotel Management
5 Jan 2023 by FUJISAWA HOTEL EN , Hotel Management
Thank you very much for using FUJISAWA HOTEL EN.We are very happy that you liked our hotel.Also, I hope that it will be a good memory.We look forward to welcoming you back next time you come to Japan.
by A verified traveler
Posted 3 Jul 2022
Close from Fujisawa station but streets to get there are narrow and busy. But overall convenient location and clean and comfortable room for reasonable price.
Comment from Hotel Management
4 Jul 2022 by Front, Hotel Management
Thank you for staying FUJISAWA HOTEL EN.
And, thank you for your feedback.
We are very glad that you were comfortable during your stay.
We would like to work to provide a comfortable space with improved service while referring to each customer's opinion.
We look forward to your next visit.
Thank you.
by A verified traveler
Posted 26 Jul 2021
good
Comment from Hotel Management
26 Jul 2021 by FUJISAWA HOTEL EN, Hotel Management
Thank you for staying FUJISAWA HOTEL EN.
And, thank you for your feedback.
We will continue to strive for a bright service with a smile aiming for a hotel that will satisfy our customers.
Thank you
by A verified traveler
wonderful place!
Posted 27 Mar 2020 on HotelsPros: easy to find (9 min from the Fujisawa stations); very clean (room and bathroom); quiet residential area; friendly & professional staff; delicious breakfast
Cons: small room space & bathroom (well...this is Japan!)
I'd stay there again! Highly recommended (9.5/10)
Comment from Hotel Management
27 Mar 2020 by Front, Hotel Management
Thank you for staying at FUJISAWA HOTEL EN. Also, thank you very much for your feedback.
We are so glad to hear that you liked our breakfast and our room.
If you come to Fujisawa , please stay at FUJISAWA HOTEL EN again. Thank you.
by A verified traveler
Posted 26 Dec 2019 on Hotels
good hotel to stay , but not near JR , driving is recommended.
by A verified traveler
Posted 21 Sep 2019
