Ratings based on 149 Verified Reviews

4.3 out of 5
86% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 May 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Dec 2023
2 out of 5
by A verified traveler

Posted 26 Sep 2022 on Hotels
I chose it because it is in 8.8 scores but finally not good enough.
Comment from Hotel Management
26 Sep 2022 by Joezar Rinaldi, Hotel Management
Dear Chien Hsing, We appreciate if you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally. Best Regards,Joezar RinaldiGeneral Manager
4 out of 5
by A verified traveler

Posted 25 Nov 2020 on Hotels
Comment from Hotel Management
26 Nov 2020 by Berri Naurika, Hotel Management
Dear Valuable Guest, Thanks for staying with us. We really appreciate your rating feedback. Best Regards, Berri Naurika General Manager
5 out of 5
by A verified traveler from Jakarta

Posted 18 Dec 2019
I loved this hotel, want to stay here for the next time when I visit to yogya. Ciao.
Comment from Hotel Management
20 Dec 2019 by Berri Naurika, Hotel Management
Dear Mattiazzi, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Looking forward to welcoming you back soon. Best Regards, Berri Naurika General Manager
4 out of 5
by A verified traveler

Posted 20 Nov 2019
Comment from Hotel Management
5 Dec 2019 by Berri Naurika, Hotel Management
Dear Valuable Guest, Thank you for your rating. Please let me know if any review or advice about your stay. Looking forward to welcoming you back for next visit. Best Regards, Berri Naurika General Manager
5 out of 5
by A verified traveler

Posted 29 Oct 2019 on Orbitz
Comment from Hotel Management
30 Oct 2019 by Berri Naurika, Hotel Management
Dear Valuable Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best Regards, Berri Naurika General Manager
5 out of 5
by A verified traveler

satisfying stay at Neo Awana

Posted 17 Sep 2019 on Hotels
value for money, good selections of food for bfast, clean and most of all helpful and ever-willing to assist esp staffs at the noodle restaurant
Comment from Hotel Management
19 Sep 2019 by Berri Naurika, Hotel Management
Dear Valuable Guest, Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon. Best Regards, Berri Naurika General Manager
4 out of 5
by A verified traveler

Posted 16 Sep 2019
breakfast was good! lots of menu with the reasonable price!
Comment from Hotel Management
17 Sep 2019 by Berri Naurika, Hotel Management
Dear Valuable Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best Regards, Berri Naurika General Manager
5 out of 5
by A verified traveler

Posted 21 Aug 2019
the staff very friendly and the swimming view very good
Comment from Hotel Management
22 Aug 2019 by Berri Naurika, Hotel Management
Dear Valuable Guest, Thanks for staying with us. We work hard to make it better and our guests happy. We really appreciate your feedback. Best Regards, Berri Naurika General Manager
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